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            Business ProfileSyncarpha Capital

            Financing Consultants
            BBB accredited business

            Contact Information

            250 W 57th St Ste 701

            New York, NY 10107-0799

            Visit Website
            (212) 419-4840

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            Customer Reviews

            1.44/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            28 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/25/2019

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Syncarpha Solar LLC is a private equity firm which provides financing for solar energy equipment and systems.

            Business Details

            Location of This Business
            250 W 57th St Ste 701, New York, NY 10107-0799
            BBB File Opened:
            2/13/2019
            Years in Business:
            14
            Business Started:
            5/27/2010
            Business Incorporated:
            5/27/2010
            Accredited Since:
            11/25/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Solar Gardens Massachusetts by Syncarpha
            • Solar Gardens Maine by Syncarpha
            • Syncarpha Solar, LLC
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            28 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/28/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            I recently noticed I had been billed by this solar **mpany. I called because I have no idea what I was being billed for. I was told I signed up for the solar ** in 2022. (Two years ago). I have no re**llection of this. I called and was told they would email me the documents I signed two years ago for their service. I have received nothing . They also told me I **uld not cancel for two more billing months. Ridiculous.
            Read More
            Read 27 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jill L

            02/06/2024

            I was under the impression my energy costs would be less as described when I signed up for this service. Instead, this electricity usage is being charged on top of electricity I'm already paying for. I have written the company several times stating I want to cancel and have received no response. I have no intention of keeping this service.They also offered me a gift card for signup which I never received.Please help me cancel this service.

            Syncarpha Capital Response

            02/09/2024

            Dear ****,We sincerely apologize for any confusion surrounding your billing and the communication issues you've encountered. We take your experience seriously and our team is working to get in touch with you to address these issues. Please note that gift card fulfillment typically takes about ***** days after account verification.Regarding your billing, it appears there has been a misunderstanding. The additional bill from Syncarpha represents the credits you received at a discounted rate, not an additional charge on top of your existing electricity costs. These credits are meant to reduce your overall energy expenses, and we regret any confusion this has caused.We understand your decision to cancel and are committed to making this process as smooth as possible for you.Best,Syncarpha
            Read 8 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

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