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            Business ProfilePaint N' Pour

            Hand Painting

            Contact Information

            2080 Frederick Douglass Blvd

            New York, NY 10026

            Visit Website
            (212) 203-4361

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

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            Business Details

            Location of This Business
            2080 Frederick Douglass Blvd, New York, NY 10026
            BBB File Opened:
            12/2/2019
            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

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            Most Recent Customer Complaint

            06/20/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased 2 tickets for PaintnPour: - Event was for 9 pm est 6/16 -I tested positive for COVID morning of 6/16 -Reached out their support to share this and request to please let me have full credits and ill book a new class - Was informed this was not possible that my only choice was to loose my money even though I am positive for COVID - I replied and stated - Okay so you are fine with us attending with a positive covid? (*which is concerning if this is my only option as it puts my health and the health of others at risk, esp as an indoor space with food and drinks and no mask requirements) - They replied back and said no and immediately moved to refund me only 50% of my purchase I do not believe I should be held financially responsible for prioritizing my health and public health by doing the right thing. The company needs a policy for this and especially since its 3 years into Covid - a policy on health/to support this so customers are not punished is the right thing to do. I believe in a court of law that this would also be agreed upon.
            Read 4 More Complaints

            Customer Reviews

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            Local BBB

            BBB Serving Metropolitan New York

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