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Find a Location

Reproductive Medicine Associates of New York, LLP has 1 locations, listed below.

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    Business ProfileforReproductive Medicine Associates of New York, LLP

    Infertility

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    635 Madison Ave Fl 10, New York, NY 10022-1009
    BBB File Opened:
    4/5/2018

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I initiated the embryo disposal process back in Nov 2022 and complete the consent form in Jan 2023. I never hear back anything from them ever since. But I keep getting bills for embryo storage. I tried to call the number listed on their website at least 10 times in the past few months. Every time, the lady responded with "I'll have finance department call you back as soon as possible". But the fact is, I never got any call back from them in the past few month. I asked for the direct line for their finance department. But lady speaking with me said they don't have a line!!! How is that possible in 2023? It seems like they don't respond to my disposal request so that they can keep charging me embryo storage fee every 6 months. I need a channel to communicate with the business to have my account issue resolved.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Ann C

    1 star

    06/17/2024

    Beware: these is no way to contact this office directly. They funnel all communication through an answering service using only offshore operators. The practice is never available, never accessible, and for this kind of urgent and sensitive care, it's truly unacceptable. It takes 5x longer to schedule anything this way with the burden on the patient. It's unbelievable a practice would operate this way, putting patients (women) last, which I can only assume means they're interested in making money above all.

    Local BBB

    BBB Serving Metropolitan New York

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