Business ProfileforGuardian Life Insurance Co. of America

My wife *************************** and I are having a problem with Guardian Dental Insurance.First lets talk about my issue. I had my dentist and a Periodontist explain that I needed an extraction and an implant, I was pre approved by Guardian, then after the procedure they started coming up with reasons not to pay. What is interesting is that their internal doctor did not know I had been pre-approved. We received multiple notices saying the proceedure was not needed and they would not pay. After two months of phone calls I threated legal action for pre approving me and then denying payment. According to thier customer ******************** department they did not have the pre approval linked to my claim. Suddenly it was paid. Sound a little fishy? It was, just look at all the complaints on the Better Business Bureau:Guardian Life Insurance Co. of America | Complaints Better Business Bureau ************************************** profile insurance-companies I'm paying for dental insurance and am getting nothing for it ... Guardian is fraudulently collecting premiums from employers but not paying out claims So my wife ********, same dentists as myself, gets a crown due to a cracked tooth and once again, their internal doctor is denying it was needed. Our dentists have very good reputations. They conducted all the correct tests for Cracked Tooth Syndrome and said she needed the crown. Once again it was denied. We appealed and it was denied again. According to our dentist and our Perodontist they are playing games. We have all the pictures and descriptions of the tests that were completed for ******************************* Cracked Tooth Syndrome that we uploaded to you. The dentist and Perodistist are willing to act on our behalf.Please help my wife resolve this issue with her Crown. I really think Guardian needs to be investigated based on all the complaints. Thx ******************* ************