Business ProfileforThimble Insurance

Issue:The insurance broker has not filed the required proof of insurance to the CA contractors licensing board and is non-responsive to our request for assistance. Our license is currently suspended.Details:The company advertises that it sells business insurance for contractors and our company purchased a policy from National Specialty Insurance Company that was underwritten by Thimble Business Insurance. During the application process we provided information about our business but were not asked for our CA Contractor ********************* (CSLB) Number and apparently the company does not have a automated process for submitting the Certificate of Insurance (***) to the ***** The policy was purchased on 05/17/24 10:39 AM PDT and at 05/17/24 11:44 AM PDT a ticket was opened in their support system where we requested the *** to be provided to the ***** Per CA Law (California Code, Business and Professions Code - BPC *******) only an insurance company or authorized agent, i.e. broker, can upload the ***.---------Hi there!Thanks for contacting Thimble support!Your request (Ticket #******) has been received and will be reviewed by our support team.Our support hours are Monday thru Friday, 9 am-7 pm. We typically respond within 48 hours if the request was submitted during business hours.To add additional comments about your request, reply to this email.Thank you,Thimble Support ---