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Find a Location

Fluz has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Fluz

      16 W 45th St Fl 7 New York, NY 10036-4204

    Business ProfileforFluz

    Internet Services

    At-a-glance

    Customer Reviews

    1.32/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    16 W 45th St Fl 7, New York, NY 10036-4204
    BBB File Opened:
    8/8/2019
    Years in Business:
    4
    Business Started:
    3/3/2020
    Business Incorporated:
    3/3/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Fluz Fluz LLC
    Business Management
    • Mr. Maurice Harary, Founder
    Contact Information

    Principal

    • Mr. Maurice Harary, Founder

    Customer Complaints

    37 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Fraudulent charges on my account
    Read More

    Customer Reviews

    25 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bea Y

    1 star

    05/29/2024

    If I could give 0 stars, I would. Terrible company, scam setup, horrible customer service. I have attempted to work with customer service on multiple issues for over a month. They have taken my bank info and errored multiple times in the backend of their own app. They have refused to honor my attempts at purchases and set an after-the-fact "limit" on my spending for no reason which they can explain except to bogusly claim a "fraud" protection (after I verified my accounts multiple times, multiple ways and waited days for verification). Do not get fooled by their nonsense, do not give them your info.

    Fluz Response

    06/11/2024

    Hi there, we are truly sorry to hear about how your experience has affected your impression of us. We at Fluz aim to be a safe platform for users and non-users alike. We accomplish this by use of our automatic security filters, which detects unusual activity in our app. Flagged accounts are required to complete verification and will have their spending temporarily limited, to ensure your account and that of other cardholders remain as safe as possible. Don't worry, this isn't set in stone! As we build trust with you, your spending limits for the flagged payment method may still be increased.

    Unfortunately, it seems we aren't able to find a Fluz account under the details you've provided on your review. Please reach out to ************************************* so our team can do a reevaluation on the current limits on your payment methods and see if it's possible for them to be adjusted. We would also like to learn more about the errors you encountered.

    Local BBB

    BBB Serving Metropolitan New York

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