Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Public.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Public.com

      228 Park Ave S PMB 97716 Suite 97716 New York, NY 10003-1502

      BBB Accredited Business

    Business ProfileforPublic.com

    Internet Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.48/5stars

    Average of 88 Customer Reviews

    Customer Complaints

    91 complaints closed in last 3 years

    26 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/20/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Public.com is an investing platform that aims to help individuals invest. 

    Business Details

    Location of This Business
    228 Park Ave S PMB 97716 Suite 97716, New York, NY 10003-1502
    BBB File Opened:
    7/23/2020
    Years in Business:
    5
    Business Started:
    5/16/2019
    Business Incorporated:
    5/16/2019
    Accredited Since:
    10/20/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Open To The Public Investing Inc
    • Public Holdings, Inc.
    Business Management
    • Mr. Jannick Malling, CEO
    Contact Information

    Principal

    • Mr. Jannick Malling, CEO

    Customer Contact

    • Mr. Jannick Malling, CEO
    Additional Contact Information

    Website Addresses

    Customer Complaints

    91 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I got a $150 reward bonus that was revoked. But I day traded that $150 and turned it into $366, so I should get to keep what I made. They took $150 back from me on June 2nd becuase they said that was the bonus. But now they just took another $150 and said its also the reward bonus, but I made that money by day trading stocks like **** plug, adn. Thats my hard earned money and they are trying to steal it. Let me withdraw my funds to my bank. They only gave me $150 to begin with so if they take another $150 they are literally stealing it out of my pocket.
    Read More

    Customer Reviews

    88 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clarence A

    1 star

    06/20/2024

    They steal your contracts, sell them high, then give you a low quality fill. I was told that I am not allowed to EXIT one of my positions after a certain time of day. Minutes later, they gave me an awful market fill costing me thousands of dollars. Worst brokerage I've ever used. Have never seen a brokerage not allow you to exit your own position. They also don't have stop loss.Use a real brokerage. Stay far away from these people. The only support they have is responding to bad reviews. You won't get a response on the app or website unless you write one.

    Public.com Response

    06/25/2024

    Hi ********, Thank you for your review and feedback. Public does begin liquidating positions at 3:30 pm for contracts that are expiring same-day in order to minimize risk. You are able to close your option contract before 3:30 pm if you want to manage the position. We apologize for any inconvenience. Please reach out to us in the app or by email at ********************************* and wed be happy to review the orders in your account.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.