ComplaintsforApollo Global Management Group
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Complaint Details
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Initial Complaint
10/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I am filing a formal complaint regarding *** Mail. I have been locked out of my account on accord of the two factor authenticator log in process. I successfully enter my username and password only to get a two step authenticator wanting me enter a pin number that is being sent to a land line not in service. When I go to the free help page for *** it says to call the ***** number. Each time I have called I spoke with a customer service rep who fully verified my account and that I am who I say I am, however says I need to update the phone number that the pin text is being sent to. They will not change update it for me even though I have been fully verified unless I pay money and put a credit card on file. I have had this email address for almost 30 years now and they lock me out. This is unacceptable and poor business practice. I want this issue resolved so I can log into my email.Initial Complaint
03/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am owner by way of beneficiary reward and sovership deed. From old deceased owner *************************. A member and owner of the Rothschild family bank and *************** companies ****** station and *********** station owner . ******** chase bank and ***** Fargo and company and Coldwell banker association and anywhere reality association. Attached too this . Coldwell banker association. I am seek .my cpa accounting from y'all the management. I got too have my bank account too my company and the cpa accounting too what all I own and the priority place of business for me in *** ** . I saw a few address. ************************************************* *** ** . ******************************************** ** . ******************** ******* ** . ****************** ******* **. *** ************** *** ** .***************************** *** ** . ******************************** *** ** . 814 ******************* *** ** . Owner y'all will not be able too file taxes for me no more the escrow. Is expired. I am registration tax certificate registration payer employer now . Please send me all the information I am requesting. For my protection I did file affidavit of service with dekalb county police and *** police and courts .for possible fraud . **************************************** . *********************** and ******** k black. *************************** and ******************************** . ***************************** and ************************* . *********************** and ************************* , *************************** , *************************** . Management with y'all . Thanks . ************************* deceased 1/1/1900 .12/21/1999. Range 6 /21 / 2021. ******* services pass due too me. By way if inheritance reward. Proff of service and ownership attached. 825 ********************** **. Real property management group . 496 *********************************************** *** ** .Customer response
04/09/2023
Better Business Bureau:
At this time, I have not been contacted by Apollo Global Management Group regarding complaint ID ********.
Sincerely,
*************************** . ************ hotel ******* . attached too this. 673 ********** *** ** *****.. choice hotel international .
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.