98 Customer Reviews
Review from Jeff M
5 stars08/23/2024
Extremely responsive. No sooner than I emailed my concern the agent was on top of it. They made me feel important as a customer. Thank you.Review from Sharlene C
5 stars08/13/2024
The customer experience team and specifically ****** are top drawer!Helpful, kind and professional from my first inquiry through the quick resolutionthis is so rare these days.High marks for both quality products and quality customer service!Review from William D
5 stars08/12/2024
Best jeans Ive ever purchased and half the price. Outstanding customer service, great product and perfect fit. Just purchased my third pair and will purchase number four when bone color is back in stock in my size. If youve never owned Mott and Bow jeans give them a try.Review from Thomas S
1 star08/12/2024
shirts are undersized and feel thin. No refunds, only credit on a gift card. If you are confident in your product, you should honor refunds. If I could give zero stars I would.Review from Matt J
5 stars08/08/2024
I am truly pleased with how responsive Mott & Bow's customer service team is. When my boss received the wrong size ****, he brought them in to the office for me to return. With limited information, Mott & Bow's team responded to my request within an hour and remained responsive. They were able to help locate product information and assist me with an exchange for the correct size. The return process was easy. Very satisfied.Review from Brian B
5 stars08/05/2024
Customer support was very helpful in sending me a replacement shirt free of charge after it shrunkReview from Charles P
5 stars08/02/2024
Great products, I have their jeans, chino shorts and long pants, and t shirts. The best fit anywhereReview from brad m
1 star08/02/2024
Horrible .. Buyer be wear. You cant return items you can only exchange or get store creditReview from Amy P
5 stars08/01/2024
A few months ago I purchased the **************************** and love them. I want more! I had a question about ordering the pack of three and the difference in pricing for the single shirts. I emailed the company with my questions and got a response right away. They were very helpful and my order has been placed for new shirts. I look forward to receiving and wearing them.Review from Wade L
5 stars08/01/2024
Great clothing. Quality craftsmanship and superb customer support. Thumbs way up.
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