267 Customer Reviews
Review from Edelmiro A
5 stars08/16/2024
My finance loved the engagement ring I ordered. It was flawless! Highly recommend for an engagement ring!
JamesAllen.com Response
08/19/2024
Thank you Edelmiro! We are so happy to hear that your fiance loves the ring and we cannot wait to help you both with your wedding bands!Review from Matilda S
5 stars08/11/2024
I love this place, super high quality for a great priceJamesAllen.com Response
08/12/2024
Thank you Matilda! We are so glad to hear you have enjoyed your experience with us!Review from Linda R
5 stars08/08/2024
I’m very satisfied with the quality of the diamond and the chain is beautiful! It’s light and dainty and love where it sits on my neck.JamesAllen.com Response
08/12/2024
Congrats Linda, we are thrilled to hear you love your new necklace!Review from Sina H
5 stars08/01/2024
Great package. Quick delivery. Very comfortable and beautiful rings. My wife and I loved it.JamesAllen.com Response
08/05/2024
Thank you for choosing James Allen! We cannot wait to help you and your wife celebrate life's sparkly moments again.Review from Alvin D
4 stars07/23/2024
The ring quality is great, the all natural ruby I propose with to my fiancé was far from what I wanted. However the staff helped me so much with getting the replacement gem that I can’t help but commend them on great customer service. I do wish the website had more accurate pictures of the gem or the bands in different lightings, which would help in the selection process. The second go around for the ruby selection went splendid and we couldn’t be happier. There are issues with getting any of the rings requested engraved, even with the staff specifically putting it in, but overall good service.Review from Valentino S
5 stars07/16/2024
Im very happy with James Allen. From ordering for the first time to getting a ring resized. They are fast and efficient. Highly recommend.Review from Johann A
5 stars07/07/2024
The process of designing, selecting and purchasing the engagement ring was very exciting and easy! Diamond expert Alma was most accommodating and helpful and really made a difference in my selection. My now fiancée really loves her ring and I’m happy James Allen could help with that ????JamesAllen.com Response
07/10/2024
We appreciate your kind feedback for Alma! Congratulations on your engagement and we are honored you chose James Allen to help you with the perfect ring!Review from Brenda S
5 stars07/07/2024
Great quality products, shipped quickly, in nicely packaged boxes. I came to James Allen after having an engagement ring with a 1 carat diamond from **** ****, fall out of the setting with in 3 months of purchase. Lost the diamond. Their customer service didn’t respond. Me and my husband ordered a diamond engagement ring from James Allen after that experience and four years on, the ring is secure and beautiful as the day we received it. I just ordered a simple plain wedding band James Allen to wear when doing yard work and such. Even the simple band was shipped beautifully. I would definitely recommend James Allen to anyone.JamesAllen.com Response
07/10/2024
We are so glad you have come back to us over the years! Good idea to wear a plain band while doing yard work, we want to make sure your engagement ring stays safe and sparkly. We look forward to assisting you again over the years to come!Review from Summer S
5 stars06/27/2024
Great experience ordering a ring for myself. I was able to easily navigate building and tailoring my ring. It arrived quickly and is absolutely gorgeous!JamesAllen.com Response
07/02/2024
Hi Summer! Thank you for your feedback and we are happy to hear your experience was amazing. Can't wait to help you with your next sparkly purchase!Review from Amy C
5 stars06/08/2024
I have had only positive experiences with James Allen. I've bought several rings and have always been pleased. They have provided honest advice on stones and helped me choose the best quality in my price range. They replaced my engagement ring setting that Jared really messed up when they re-sized - I just had to pay for the shipping. I have also returned a ring just because it wasn't for me with no issues - easy return process. Their prices and quality cannot be beat. I will go back to James Allen again and again.JamesAllen.com Response
06/10/2024
Thank you for your kind feedback Amy. We are so glad everything worked out for your engagement ring service and we hope to be able to assist you with more sparkly purchases in the future!
Customer Review Rating
Average of 267 Customer Reviews
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