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Find a Location

Accident.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAccident.com

    Lawyer Referral Service

    At-a-glance

    Customer Reviews

    3.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Accident, LLC is a lawyer referral service specializing in accident and personal injury cases.

    Business Details

    Location of This Business
    527 Madison Ave Fl 7, New York, NY 10022-4388
    BBB File Opened:
    9/15/2021
    Years in Business:
    6
    Business Started:
    1/29/2018
    Business Incorporated:
    1/29/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jack Chemtob, Owner
    Contact Information

    Principal

    • Mr. Jack Chemtob, Owner

    Customer Contact

    • Mr. Jack Chemtob, Owner

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    For months I have been receiving spam calls identifying themselves as "the accident help line". Sometimes 4 calls a day. They come from spoofed #'s. They start by telling me they understand I was in an accident which was not my fault & ask if this is true. I've said no and asked to be removed from their list. If I try to call these #'s back they don't work. Today I had enough and went along. I gave a fake name, address, accident description etc. I said I didn't have an atty and had not made a settlement with the at fault party. Each time was told I would be transferred to the next person to find out what I was entitled to collect. I was finally connected to the 4th person after 18 minutes on the phone and got disconnected. However a # showed up on my phone which did allow me to call them back. This # was ************. I explained I had been disconnected while speaking to a claims specialist. She said she was with accident.com and started asking me the same questions again. I explained I already provided this information before I was disconnected. Then I told her I hadn't actually been in an accident and was just wasting their time and if they don't remove my # I will continue to s**** with them and make them waste 20 minutes of their time everytime they call me. Perhaps you can help to get my # off the list they give to their call centers. My # is ************
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alex J

    2 stars

    07/01/2024

    I was using Accident.com for my firm and while we did not receive many quality leads, they were willing to work with us during the first month to update criteria. We had to sign an initial 3 month contract in which they deducted more money from our account than we agreed on. They were able to refund that amount. The real problem lies in their reporting process. I reported many leads that did not even meet the qualifications before being sent to us and they rejected the refund. After speaking with my account management team they said they would go back in and review and give us credits back. After 2 months and 3 ignored emails nothing has been done and I am unable to get a response from anyone. In summary, we paid $30k for 4 signed cases.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

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