Business ProfileforBlue Ribbon Bags, LLC

Blue Ribbon *** ******************* is a Scam I purchased my ticket for my family to travel to *****, to visit my Mother with CheapOair over the phone. Once my husband and I completed the sale the agent asked if we wanted to add baggage protection for $29.00. My husband then asked does that cover the complete trip. The agent assured us, that we would have no problems. upon arriving to ***** 12/12/23, we realize that 4 of our 8 suitcases were missing. When putting our report in with the airport, they apologized and confirmed that our flight was over the limit for packages and our luggage should be on the next flight tomorrow morning at 9am. DNATA ***gage service also stated that they were going to deliver them to my apartment were my family are staying. After the delivery of our luggage 12/13/23, we called them and reported that 1 of 4 suitcases was still missing. they said they would run a trace and be in touch first thing in the morning. The next day DNATA confirmed that they had no luck tracking my suitcase and will continue to trace every 3 hours. At that time my husband I decided to put a claim in with Blue Ribbon ***, we were sold on. Within 5 minutes I received a text and email notification that my claim was DENIED. They had the nerve to attach links stating that I would've had to put a claim in 24hrs, upon arrival. The agent never mention this important information, nor did I receive paperwork on the matter. People put in insurance claims when and if they confirmed damage. You would think that was good thing. People buy insurance for "Peace of Mind". I believe Blue Ribbon *** LLC is a scam. They count on people missing ta 24hr window, they were never informed/aware of. I WARN you get your protection through a legit company, perhaps your credit card company or bank. Save yourself the money and the disappointment. They need to do right thing by people who have already been traumatized, by their situation. SAD. What a Scam.Thank you for taking time to read my personal story