Business ProfileforYext, Inc.

I signed up for a partner which I was told was every three months, which was fine. I agreed but I have informed them that my business can no longer support the service and have gone an entire different direction as its barely floating along and I have completed my year with them. They told me I cant cancel and I have to pay for another year!? What am I suppose to do with a service I dont need and cant afford ? I looked and all they sent was one reminder email vaguely in October to my spam folder. No one calls or follow up but boy to sign me up Ive been followed up since 2018 from different sales people. Renewal tactics are sneaky send a one vague reminder and hopefully it goes unseen. Also no email as a support email had to dig through the help section to find a form to request canceling it should be on my dashboard.My credit card had been compromised this their payment didnt go through now they threaten me with collection way to go multimillion dollar company bullying and pushing around someone that has enough work just to get by and not have the power shut off. Partner id # *******