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          Find a Location

          Grow Therapy has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Grow Therapy

              5 W 19th St Rm 3R New York, NY 10011-4238

              BBB Accredited Business

            • Grow Therapy

              2196 3rd Ave PMB 20071 New York, NY 10035-3501

              BBB Accredited Business

            Business ProfileGrow Therapy

            Medical Business Administration
            Multi Location Business
            BBB accredited business

            Contact Information

            5 W 19th St Rm 3R

            New York, NY 10011-4238

            Visit Website

            Customer Reviews

            1.25/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            96 complaints closed in last 3 years

            73 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 12/21/2020

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Grow Therapy enables behavioral health providers to start/run their own in-network practices through our tech-enabled administration, community, and marketing.

            Business Details

            This is a multi-location business.

            Find a Location

            Grow Therapy has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Grow Therapy

                5 W 19th St Rm 3R New York, NY 10011-4238

                BBB Accredited Business

              • Grow Therapy

                2196 3rd Ave PMB 20071 New York, NY 10035-3501

                BBB Accredited Business
              Location of This Business
              5 W 19th St Rm 3R, New York, NY 10011-4238
              BBB File Opened:
              12/10/2020
              Years in Business:
              4
              Business Started:
              4/20/2020
              Business Incorporated:
              4/21/2020
              Accredited Since:
              12/21/2020
              Type of Entity:
              Corporation
              Business Management
              • Mr. Jake Cooper, Owner
              Contact Information

              Principal

              • Mr. Jake Cooper, Owner

              Customer Contact

              • Mr. Jake Cooper, Owner
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              96 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/18/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              This company misled me to believe that with my insurance, I would be paying $0-40 per appointment. I had an appointment and saw that my appointment history showed a patient responsiblity of $0 and it said 'paid' and listed a claim number. The company has charged me $200+ so far for appointments that previously said 'paid' and listed claim numbers. When I reached out to the company, they said they contacted my insurance and proceeded to tell me they contacted the wrong insurance. They then said that the statement of 'paid' with a receipt symbol and claim number doesn't mean that the appointments were paid for. That is the sole reason I continued to book with them even after confirming with my providor and insurance company that I really don't have to pay anything out of pocket. I told the representative that they billed the wrong insurance, she then said I needed to update it to the correct insurance, but it lists the correct insurance on my file. The representative then told me that they are not allowed to bill my insurance even though they advertise on my providors profile that they accept my insurance which is based out of state.
              Read More
              Read 95 More Complaints

              Customer Reviews

              20 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Carlisha B

              07/30/2024

              Scammers! I was approved for 10 free sessions through my employee EAP program which they had the authorization information. Every month for over 7 months they continuously tried to bill. I have spoke with over 8 employees who all said this issue would be resolved and each month it was the same problem. There is no number to call so you have to keep submitting issues on the portal. Everytime I would ask for a call or supervisor no one would call. Today a supervisor was supposed to call me at 4pm est and did not call for resolution. Each rep kept asking EAP information when it was submitted multiple times. I would never recommend Grow Therapy they try to get paid twice from customer and EAP program they are nothing but scammers. This has been a complete waste of time working with a group of incompetent people
              Read 19 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

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