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Find a Location

CureMD Inc. has 1 locations, listed below.

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    Business ProfileforCureMD Inc.

    Medical Service Organization

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    120 Broadway Fl 35, New York, NY 10271-3599
    BBB File Opened:
    7/3/2007
    Business Management
    • Kamal Hashmat, Chief Executive Officer
    Contact Information

    Principal

    • Kamal Hashmat, Chief Executive Officer
    Additional Contact Information

    Fax Numbers

    • (212) 509-6206
      Primary Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/07/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I am writing to formally file a complaint against CureMD for engaging in fraudulent misrepresentation during the negotiation and signing of a contract. As the owner of the company in question, I feel obligated to bring to your attention the deceptive practices employed by CureMD, which have resulted in significant financial harm to our business.In May 2023, our company contracted CureMD for outsourced medical billing services. Throughout the negotiation process, a critical point of discussion revolved around the option to terminate the contract without incurring additional fees. I specifically raised this concern with the sales representative, *******, who unequivocally assured me that there would be no fees associated with early termination.Relying on *******'s assurances, I proceeded to sign the contract with CureMD. However, upon closer review of the contract terms, I discovered clauses outlining substantial penalties and fees for early termination, directly contradicting the verbal assurances provided by ******* during the negotiation process.Upon bringing this discrepancy to CureMD's attention, I expected them to rectify the situation in good faith. However, CureMD denied any wrongdoing and adamantly refused to acknowledge the fraudulent misrepresentation that had occurred during the negotiation process.As the owner of the company, I am committed to fulfilling our contractual obligations, including paying the stipulated fees. However, it is imperative to emphasize that I would not have entered into this contract had I been truthfully informed about the terms regarding contract termination. The amount CureMD is demanding for early termination, totaling ten thousand dollars, is exorbitant and unjustifiable given the circumstances.Thank you for your attention to this matter. I eagerly anticipate your prompt response and a resolution that upholds fairness and transparency in business dealings.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa H

    1 star

    08/04/2024

    CureMD promised that they were familiar with ******** and insurances in my state. It took them nine months to realize that they were billing my claims wrong. Nine months I went without getting paid because they refused to change how they submitted claims because they tried to force my state system to comply with their billing program. At six months, I requested to see the contract I had with them. They supplied me with an invoice only. An invoice that was never signed by me. Each time I requested a detailed RCM, they sent me a copy of the exact same invoice for onboarding. A one page invoice and told me that it was the contract I had with them. CureMD used fraudulent coding practices. I was told that it was safer to charge a *****, even though my average code prior had been a *****. When my new billing company requested information from CureMD they had no idea what was being requested. I was advised that the coders were professional. The coders ****. They tried to charge a vaginal delivery as an office visit. At this point I estimate that CureMD has cost me $150k. It is my new billing company that is helping me get through all the issues that CureMD has caused. Yet, CureMD keeps trying to charge me for changing addresses which was suppose to be done during onboarding. -- So the insurance companies still have my old billing companies address. My old company retired and all the EOBs are still going to them not to *********************** CureMD expects me to code all my notes now even though I pay them to do so. They even wanted me to agree to only code ***** for all office visits no matter what. I have retained that email. I ended up here because I was looking how to sue *********************** I was looking for advice and I found this website. So yea I am really angry with this company.

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