Customer ReviewsforWow Girl NYC
10 Customer Reviews
- Date
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Review from Marisol P
1 star06/28/2024
They did my eyebrows two years ago. They messed them up by a student called. The owner never responded. Finally I was able to make an appointment with her. They were she was going to charge me as the owner, which is more money when I got there. I waited almost an hour, and she was gonna send me again to another student is not waste of time or your money go somewhere else, they dont have any professionalism when it comes to customer service.Review from JJ G
1 star03/02/2024
Very Impersonal. The Technician didnt bother to look at my face. She just told me to lay down. She made my eyebrows completely different and tried to convince me they were Straight!!!!Not the least bit interested in fixing either. Seriously Worse Experience Ever!Review from Tanya B
1 star10/30/2023
Do yourself a favor just because they post pictures that doesnt mean that your eyebrows will come out looking like that. I got my eyebrows done last June waited for weeks to get the touchup and then she said wait about 4 to 5 weeks to see you the actual outcome. When another month pass by I saw how uneven and I even had lines that she **** that did not connect to my eyebrows. When I send pictures then she said shell redo them with no additional cost. Since then they have canceled on me six times Ive canceled on him two or three times due to the fact of work and then I was sick which is very understandabl. They canceled on me just to move the time to a later time which I couldnt do because the day that I was going with my only day off I obviously had other appointments and other things to do those days. They canceled on me two weeks ago and rescheduled for tomorrow I got a bad chronic sinus infection I have a dry cough I let the girl know they canceled me out and told me that they could not reschedule me again I asked if they can at least give me half of the payment back from my eyebrows since they messed up she hung up on me . They told me that I canceled out more than they did they said they only canceled out on me on once but I got conversations and photos of all the conversations I had between them so if anybody would like to see those conversations Ill be more than happy to post those on another review do yourself a favor do not trust these women theyre all about the money they dont care about what you look like afterwards. Hey baby itsReview from Annette H
1 star10/28/2023
False advertisement Clearly states model wanted got here after communicating via Instagram and now asking me to make full payment.. unacceptable smh very disappointed for I was truly open to trying out the services @************ this is not how u do business.. I came all the way from **********.. I even ask to speak to the manager aka the owner and she didnt even want to hear me concerns.. ***** basically dismissed me like I wasnt a person looking for some understanding.. I would of been willing to pay the full amount if only they had handed me better.. how you treat people is how we all succeed in this world.. not even an apology for the mix if there was any.. very disappointed in the way you treat ppl.. smhReview from Sanya J
1 star09/19/2023
Horrible experience! Upon giving your feedback on their poor handling of services and unskilled workers, the owner responds to the feedback and reviews by defending them rather than checking on her unprofessional and unskilled employees. They work on peoples faces and this is the kind of attitude they have. Ridiculous!Review from Alba Z
1 star07/18/2023
The staff at WOW GIRL NYC is RUDE. I asked for Thread Lift because they advertise it on their website. She said they are not offering it anymore. I simply asked if she could give me the name of the person who does the Thread Lift because I can tell by her videos that she does good work. She said NO! Asked why and explained that I would like to try to find if she is still providing the service at another office since they dont offer it anymore. The WOW GIRL NYC representative flat out said she doesnt want THE THREAD INJECTOR to receive any clients from WOW GIRL NYC. BUT WOW GIRL NYC IS NO LONGER DOING THE SERVICE SHE COULD OF EASILY SHARED THE INFORMATION OF THE THREAD LIFT INJECTOR.Review from Evelyn C
1 star06/28/2023
Paid $500 full for my eyebrows micro blading/ombre but I end up having to do my eyebrows every day regardless smh they were different shapes and way off and done my owner. They might have one or two people that know what theyre doing but other than that I would not recommend this place I would not go there again, so unprofessional now I have to pay to go somewhere else and have them done again the professional way, the way they should have been from the beginning.Review from la j
1 star06/18/2022
HORRIBLE SERVICE FOR MICROBLADING!! Walked in and was handed the ipad to fill out my information while numbing cream was placed on face. After some time, was taken to get stretch of my eyebrows.Consultant just **** them on my face without asking how I wanted my eyebrows to be microbladed. Literally just used the eyebrow cut out and couldn't actually change my eyebrows to what I requested.Ultimately, I was so nervous/shaking that I walked out. I should have known RED FLAG when 1. Consultant eyebrows weren't fierce / swore eyebrows/everyone does great work (NOT TRUE)2. Consultant wasn't warm and friendly just wanted to be paid/get job done 3. Couldn't free-stretch/ modify my eyebrows to my face Everyone save your time.. do not come to this place. check out bbb.org for honest reviews staff ultimately recommended ***** but out on maternity leave - but I wont ever return.Review from Yu S
1 star02/21/2022
horrible mistake i made. i should have read the review here. i really wish i did. i told them specifically make it natural but you guessed it right. it came out like painted or sharpied. of course i did contact them and i was told dont worry its not permanent, it will fade out. what kind of customer service is that ?Wow Girl NYC Response
02/25/2022
Hello! We thank you for visiting our salon and want to say that in the case of permanent makeup, the eyebrows always look darker than you expect at first. This is a permanent makeup, not a tattoo, after a while the pigment will be lighter and we have already informed you about it. All our pigments are of high quality and we are sure that after a while you will be satisfied with the result and return to us for other procedures. For now, you just need to wait and follow the instructions, in 4-6 weeks you need to return to the touch up to check the healing process of them and fix the shape and some spots which can disappear. Permanent makeup implies 2 sessions, we didn't even get a chance to see you at the correction. If any questions, please call ************ or email us ********************************* Thank youReview from Mandisa B
1 star02/06/2022
The 1st time I went in I had a good experience. However, there was a very dissatisfied customer complaining about how much they messed up her eyebrows and I should have taken that as a sign and run for the hills!When I went in for my touch up they did not leave the numbing cream on me long enough and it hurt so so bad. It was absolutely unbearable and I told this to the girl and she put more numbing cream after cutting my skin so this caused a very bad reaction during the healing process and all of the ink bled to the other areas of the brow. What is worse is that the person did not use the original color. I told her it was dark ***** and she used BLACK so now I have to wear makeup 24/7 to hide it.What is worse is when I contacted them abt it they blamed me saying that it was my fault that I did not notice the bad reaction even though they tell you that the scabbing is normal. I saw a doctor and they said that the ink bled unto the other areas because numbing cream was applied to an open wound. Instead of offering to fix it they laughed at and argued with me. They are exceptionally unprofessional and they don't take responsibility for anything. Please save yourself the emotional distress and go somewhere else. I will be going to another place to fix this.Wow Girl NYC Response
02/25/2022
Hello! we are very sorry that you are unhappy with your result, but we follow all the requirements of the health department. All our materials are disposable and we open needles in front of the client to show its brand new, we agree on the color of the pigment in advance. You should have contacted us immediately after you noticed a reaction on your skin, and not after complete healing. The result of the procedure depends not only on the master, but also on the care of the client. In the event that you notice something strange on your skin, you should immediately contact a qualified doctor, this is the rule of the health department. If you have any questions, please call ************ or write to our email ********************************
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