Business ProfileforWeWork Inc.

I had a 3 month agreement from January 1, 2022 to March 31, 2022 for all access paying their promo fee of $199.00. The agreement is signed and dated.In February 2022, I tried to cancel this agreement, but I was not allowed to (the reason I did not need the space any longer and the bad experience I had with one of their building facilities where I got stuck in their elevator by myself on a Saturday for 30 plus minutes.I only used their space total of 3x in 3 months I agreed to keep my commitment for 3 months, and MADE SURE THEY CANCELLED ON MARCH 31, 2022 HOWEVER ON APRIL 1, 2022 THEY BILLED MY ACCOUNT FOR $299. WITHOUT A SIGNED AGREEMENT I contacted the support team numerous times, finally they responded and this is what they emailed:Your support request ******** has been updated, please see below. Simply reply to this email to update the support request.Hi ******,This is ***** from WeWork Global Support, we appreciate your time and I am happy to help!I apologize for the inconvenience that you encountered while dealing with this cancellation request. All things you have provided are all documented and with that said, now that I confirm your membership was canceled, I can assure you that no more payment will happen onwards.And regarding the billing concern, the March payment will be refunded and the April invoice will be removed. The billing department will communicate with you directly. I will make sure this will be prioritize We appreciate your patience and understanding!Thank you,***** The WeWork Support team However, today APRIL 2, 2022 this is the email I received from their billing department:Hi *******************************!,We are notifying you that we have requested $299.00 from your bank account for the month of April at WeWork You are receiving this email because you have submitted a Support Request to WeWork.WeWork HQ, **************************************************** ********************************