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Customer ReviewsforFanDuel Inc.
300 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Katie B
1 star06/30/2024
Terrible casino. You may win once but once you withdrawal, like most online casinos, they penalize you for it and youll never win again. Ive spent $100 today and have not even gotten up by more than $1. Thats crazy! They definitely monitor your account and phone and their games are definitely rigged. Play any casino besides theirs. Its a scam. I wanted to leave minis a star they dont deserve a starReview from Terry C
1 star06/27/2024
I have tried for a year to get FanDuel to delete one of my 2 accounts. Not only did I send all my ids and information, I told them it was because the email on the account had be hacked and was sold to the dark web. The bank cards on file were destroyed and the bank account closed last year. They keep emailing me to send a picture of the bank cards. FanDuel is the most incompetent group of techs I have ever dealt with. All my id records prove who I am. I am not trying to bet, I just wanted to close the account. Now my other account is locked and I have no idea what bank card is there so now I am locked out of FanDuel permanently. I give up. I am going to ********** to bet. FanDuel lost my business and my respect!Review from Brad R
1 star06/25/2024
Made hundreds of bets with no issues... Then they settled one of my bets instead of paying out what they were supposed to. When contacted, they said I did it! They would not address the issue!Review from Matt S
1 star06/22/2024
Terrible customer service - they cannot help and just keep saying they'll be in touch and never areReview from Robert F
1 star06/15/2024
I signed up for FanDuel just for the bet $5 win $200 promotion. I signed up deposited $10 places a $5 bet and won the $200 bonus bet. From the $200 bonus I ended up winning around $121 from cashing out early on a winning bet. When I tried to withdraw the winnings they suspended my account for no reason at all. Now I am out of the money I deposited and the winnings because they wont allow me to make any withdrawals or even access my account at all so all the money is gone. These people are thieves my account was completely fine when I deposited money but as soon as I try to withdraw money they suspend my account without any reason at all. Dont trust them.Review from Dan R
1 star06/15/2024
Total fraudulent company! I won in ******* and they arent paying me. *** won multiple times and always got paid and now they said its under review and not paying me.Review from Dustin J
1 star06/13/2024
Here's what's funny I've recorded every game spin using a screen recorded since I started up I managed to get all my 5x 75.00 refferals and guess what, tricked them. They knew they were going to loose ****** in less than 5 days and that is what I've won. No they won't let you use a debit credit card to put back on after you win so it's a check or re ****** it. I take the paperbacks However after that I decided to use approx 100 00 of that money Played like I did over time ie 3 week period and guess what. Not a win, nothing like before and always gotta find a way to re eat every small earning back. Loss 100 00 ontop of every ***** or ***** on the house bonus deposit hoping you'll spin it and blow some money.My thoughts were to wait till I hit a hard one and then deposit some slowly but no they are using their own money and time hoping you'll play Now after 3 weeks 100 00 ontop of 25,25,10,10 plus 5 match for 5 I have bet the entire thing on 1.00 bets like before and never the same. They ate the entire thing My 1st time signing up month ago man 1.00 bet got me alot. I mean I spin ****** anothers 100.00+Never again. I feel that they are using your android device ID to monitor to exploit and steal everything. Let them steal their own money they give away Do not use your own moneyReview from Monte S
1 star06/11/2024
This organization doesn't address fraud. I have tried multiple times to get a fraudulent account in my name deleted. They will not contact me and won't address my concerns. This is not an organization that anyone should do business with.Review from Retta o
1 star06/06/2024
I wish I could leave a half start. fanduel will take your money and they will not respond afterwards, don't believe me, try contacting them right now, if you get someone, tell me what lottery numbers to pick tonight, thanks for looking, try draftkings.Review from Raymond C
1 star06/02/2024
Worst Experience Ever Im so frustrated with them they get me so mad. Listen to this Im on a Deposit limit for $400 a month Im fine with it. I go to play casino Blackjack on the first of the month when I was allowed its bad enough I wait all month to deposit go to play all of sudden my settings got all screwed up and I have wager limits in place now only allowed $800 in casino ****** Im playing all of sudden the game logs me out. I had to reach out to customer service I said to them I believe I made a mistake I thought it meet I can put in for higher Deposit Limit why would I set a wager limit on my gameplay especially with $400 month Im only allowed to Deposit. Guess what its out of there hands I have to wait a cool off period now another month because this is run by gaming responsibility and they cant override this. Its such bull. There customer service doesnt help they end your chat very rude when trying to figure out a solution. They suspended my account for no reasoning. They have my money in my account I want my refund of my Deposit of $250.00. Dont play here people they are a scam you will lose all your hard earned money you work for. The slots are rigged casino is rigged just play elsewhere people. Listen im going to bring out bad reviews because its true and I care about people I dont want you losing your money to these crooks. FanDuel how about you get better customer service and stop suspending peoples accounts because you dont want to here the truth or solve customers problems. How about you fire your staff because they lie for the company and make up stuff like Im going against FanDuel policys. By the way if you opt into promotion dont by it they just want you to deposit you wont get the promotion they will say you didnt opt in and you opted in after the deposit they lie. Im taking my business to Fanatics SportsBook they seem to be doing the best anyway out of all the SportsBooks. . Stay away from FanDuel SportsBook and Casino.
Customer Review Rating
Average of 300 Customer Reviews
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