ComplaintsforMoon Technologies, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Moon Technologies or paywithmoon.com is a company that offers a service that turns bitcoin currency into USD in the form of a virtual debit card. They recently suspended my account for violating their terms of service. *** attempted to contact them multiple times and have not gotten a reply. At the time my account got suspended I had a balance of approximately $170 in my account. They have not compensated me back for the amount and have not replied when I tried contacting them. This has happened multiple times before as well where Moon Technologies suspend a users account without proper explanation and returning their funds. Reviews can be found at ************************************************* I am reporting this because they are selectively scamming customers. In addition. I wish to retrieve my balance that was no returned to me at the time of account suspension, if possible. Thank you.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.