ComplaintsforPamela Barsky
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Complaint Details
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Initial Complaint
01/24/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I ordered 5 pouches on December 16th and was told I would receive them by December 21st. I reached out the first time on December 27 and was told to be patient it was xmas and it had been shipped. She told me it was shipped. I have reached out several times since then and have only received 1 response and it was to tell me that I should have received tracking information and to check my spam. I did NOT receive any tracking information. On Jan 9th she said she will reship because it must be lost, and said she had several other packages missing. Still not tracking information. I send emails daily asking for a refund, no response.I have asked for a refund 4 times. I paid $114.45 including the $31.95 to have it shipped to ****** My order number with the business Pamela Barsky is ***** I would like my refund and believe you should let people know about her business. Its not fair to take peoples money and not give them their order.Customer response
02/02/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.