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ComplaintsforFamily First Contractors LLC
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Complaint Details
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Initial Complaint
08/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I hire this company to complete a roof repair for me. After doing a walk through with the employee *********************************** a deposit in the amount of $7500 was request and given to him via cashiers check in order to purchase materials and start the job. He was supposed to return the next day with his crew to begun repairs. Friday he never came up or called me until late in the evening staying his van was in the shop an he couldn't make it to Monday, Monday came he never showed Tuesday I text ******** stated his roofer wasn't able to leave to the afternoon. Later on I was contacted via text by ******** that he wasn't able to leave until Wednesday when he stated he would arrive in 4hrs. He never showed up has failed to complete any repairs or buy any materials hasn't pulled no permits a week since he gotten the deposit. For the last 2 days I've been calling and texting the number he provided me with and have gotten no response. I now realize that fanily.first contract has abandon the job and has failed to complete anymore as they were contract to.I've attached text message and the contract given to me to sign which under nys law statue 771b roofing contractor responsibility would be consider void or null. I've sent notice to.address on file for business canceling the contract between both parties.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.