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          Find a Location

          Melio Payments Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Melio Payments Inc.

              124 E 14th St Fl 15 New York, NY 10003-4170

            • Melio Payments Inc.

              69 Mercer St New York, NY 10012-4440

            Business ProfileMelio Payments Inc.

            Payment Processing Services
            Multi Location Business

            Contact Information

            124 E 14th St Fl 15

            New York, NY 10003-4170

            Visit Website
            (646) 665-4684

            Customer Reviews

            2.62/5

            Average of 108 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            114 complaints closed in last 3 years

            55 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Melio Payments Inc. offers a payable & receivable tool for small businesses through their online payment platform.

            Business Details

            This is a multi-location business.

            Find a Location

            Melio Payments Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Melio Payments Inc.

                124 E 14th St Fl 15 New York, NY 10003-4170

              • Melio Payments Inc.

                69 Mercer St New York, NY 10012-4440

              Location of This Business
              124 E 14th St Fl 15, New York, NY 10003-4170
              BBB File Opened:
              8/12/2019
              Years in Business:
              6
              Business Started:
              3/8/2018
              Business Incorporated:
              8/14/2018
              Type of Entity:
              Corporation
              Alternate Business Name
              • Payper Smart Payments Ltd
              Business Management
              • Mr. Matan Bar, Co-Founder/CEO
              • Mr. Ilan Atias, Co-Founder/CTO
              • Mr. Ziv Paz, Co-Founder/COO
              Contact Information

              Principal

              • Mr. Ilan Atias, Co-Founder/CTO
              • Mr. Ziv Paz, Co-Founder/COO
              Read More Business Details and See Alerts

              Customer Complaints

              114 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/28/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I have tried everything to delete my account, I read in the terms of agreement they do not offer support for their bill pay service, but there is nowhere in the software to delete my account myself.
              Read More
              Read 113 More Complaints

              Customer Reviews

              108 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jason D

              06/27/2024

              Melio payments tech-support is absolutely abysmal. They dont listen, theres no ability to have a phone call or an online session. They dont provide solutions - their software crashes QuickBooks when it encounters some sort of error during a payment session. it renders your accounting software useless, and they dont care.. They give you the runaround they dont actually provide a solution. Theyre not working on the problem and theyve caused a lot of wasted time and money. If you have a choice do not use Melio all theyve done is give you the runaround. If only they could provide a phone call and online session or some sort of tech-support so we can show them how their software destroys the accounting software of QuickBooks. Maybe wed get somewhere but theyre not interested in that.

              Melio Payments Inc. Response

              06/28/2024

              Hi *****,

              Thank you for sharing your feedback; we truly appreciate it. We regret to hear about your recent experience and would like to offer some clarification and support to address your concerns.

              We recognize the importance of prompt communication and swiftly resolving account related issues but sometimes this takes longer with more intricate cases. After reviewing your recent interactions I can assure you that our team has escalated your account issue to our Product and Tech team. Our team has come up with a workaround for the time being and will update you as soon as their is a more clear resolution. 

              We appreciate your patience with this matter and know that this situation must be frustrating. If you have any other questions or concerns, please don't hesitate to reach out! 

              All the best,
              Team Melio

              Read 107 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

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