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          Find a Location

          Capsule has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Capsule

              113 W 25th St New York, NY 10001-7243

            • Capsule Pharmacy

              210 W 7th St Ste A Austin, TX 78701-2903

            • Capsule

              661 N Wells St Chicago, IL 60654-3616

            • Capsule

              414 Boylston St Boston, MA 02116

            Business ProfileCapsule

            Pharmacy
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            113 W 25th St

            New York, NY 10001-7243

            Visit Website
            (212) 675-3900

            Customer Reviews

            1.29/5

            Average of 28 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            40 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Capsule has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Capsule

                113 W 25th St New York, NY 10001-7243

              • Capsule Pharmacy

                210 W 7th St Ste A Austin, TX 78701-2903

              • Capsule

                661 N Wells St Chicago, IL 60654-3616

              • Capsule

                414 Boylston St Boston, MA 02116

              Headquarters
              113 W 25th St, New York, NY 10001-7243
              BBB File Opened:
              10/9/2018
              Years in Business:
              9
              Business Started:
              2/4/2015
              Business Incorporated:
              2/4/2015
              Type of Entity:
              Corporation
              Alternate Business Name
              • Capsule Pharmacy
              • Capsule Corporation
              Business Management
              • Mr. Eric Kinariwala, Founder/CEO
              Contact Information

              Principal

              • Mr. Eric Kinariwala, Founder/CEO

              Customer Contact

              • Mr. Eric Kinariwala, Founder/CEO
              Additional Contact Information

              Fax Numbers

              • (844) 965-9882
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              40 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/17/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              This company have been terrible since I been doing business with them. They have been getting me wrong prescription to deliver. Giving me wrong address for clients. This company is terrible and especially the management. They are non chalant and very entitled. They doesn't care about client or there workers. I have been having problems with them for months
              Read More
              Read 39 More Complaints

              Customer Reviews

              28 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lydia H

              06/10/2024

              Rescheduled 3x and never delivered my meds. Lied about attempting delivery (I have cameras) and offered nothing to make up for me missing work to stay home to sign for an antibiotic. Im now sicker and having to wait another day to transfer the prescription to a place I can actually get my medicine from. Avoid at all costs!
              Read 27 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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