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            Business ProfileThe Photo Studio Group New York LLC

            Photographer
            BBB accredited business

            Contact Information

            New York, NY 10018-0144

            Visit Website
            (929) 624-2474

            Customer Reviews

            3.09/5

            Average of 44 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/14/2022

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            New York, NY 10018-0144
            BBB File Opened:
            8/13/2021
            Years in Business:
            5
            Business Started:
            12/7/2018
            Business Incorporated:
            12/7/2018
            Accredited Since:
            6/14/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Maps Studio NYC
            • MAPS Studios
            • West 38 Studios
            • Apex Studios
            Related Businesses
            Business Management
            • Ms. Maddy Brener, Director of Operations
            Contact Information

            Principal

            • Ms. Maddy Brener, Director of Operations

            Customer Contact

            • Ms. Maddy Brener, Director of Operations
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: 8 tips for hiring a photographer

            Customer Complaints

            19 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I have on my credit report a debt collector trying to collect debt for the photo group llc for $3,500. First, I was never made aware that this was being sent to a debt collector. I went to have a photo taken that I was told was going to cost $350. I agreed to have my photos taken for this price. After my photos were taken, I was brought to an office where I was told I was so beautiful a d the only person picked that day and I could pay $500 for my photos taken instead of $350 or I could buy a package for $5,000 where they would make a website for me and get me jobs since they knew high up people. I said I could not afford it and only wanted my pictures. I was already paying more than was told, so I would have to use multiple cards. Be told me I could pay with a split card and had me sign a blank signture pad agreeing to the photo and to agree my card could be processed. I signed. I never received my photos, and now I am being charged for even more. My sister was an actual model, so I know this is a scam.
            Read More
            Read 18 More Complaints

            Customer Reviews

            44 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            debra j

            04/01/2024

            Absolutely loved my photoshoot at Maps Studio ***! ?? The vibe was just unreal, and the team there totally knows how to make magic happen. I worked with this super talented photographer who just got me. We vibed, and the shots we got were beyond anything I could've hoped for. Seriously, they've got this cool, edgy feel to their studio that just sparks creativity.The photos turned out sick - like, magazine cover-worthy! ?? They've seriously upped my Insta game, and I've been getting so many compliments. The team was super chill, making the whole experience fun and laid back. It didn't even feel like a shoot; more like hanging out with friends who happen to be amazing at capturing your best angles.I'm already planning my next shoot with them because, trust me, they're that good. If you're looking for a place that'll bring your vision to life and make you feel like a star, Maps Studio *** is where it's at. 10/10, would recommend to anyone
            Read 43 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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