ComplaintsforBK Piping and Heating
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Complaint Details
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Initial Complaint
03/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Came in to figure out why were not getting hot water Charged $200 an hour we have surveillance footage they were only at the facility for 2 hours but charged for 4.5 hours and refused refund. Additionally sent a goon to intimidate my employees. Took $1,000 and didnt even notice that the problem was the boiler valve was offCustomer response
04/04/2024
Better Business Bureau:
At this time, I have not been contacted by BK Piping and Heating regarding complaint ID ********.
Sincerely,
*************************Initial Complaint
06/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
They replaced my hot water heater and asked for payment on Venmo. I asked the owner to give me his Venmo user name. He spelled it out. I showed him my screen and asked him twice to confirm that it was his Venmo account. It was. I paid the $2200. When he didnt get confirmation he realized it wasnt his account. Despite it being his fault, I paid him the full amount. He said that if I couldnt get the money back, he would pay half as refund to get me to pay. Im not able to get the money back from Venmo and the owner is now ignoring my messages. He confirmed it was his account and this is his fault. I want the refund.Customer response
07/01/2022
Better Business Bureau:
At this time, my complaint, ID ******** regarding BK Piping and Heating has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
*******************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.