Customer ReviewsforDotdash Meredith

We have repeatedly tried to email this company to send back a book that was not ordered. No one email back. We have tried to call and were told to email. My mother in law did not order this book, she was tricked and she is being invoiced. I will not let her send a check in to cover it, I want someone to get a hold of me so that we can get this book sent back and I want no more correspondence with this company ever again.

My name is *********************************** and I am the Executive Director of Operations at DotDashMeredith. I'm sorry for this difficulty. Please accept this book at no charge to your MIL. If would like to reach out directly to my ************************* (******************* ******************************************* with your MIL's name and address, she'll ensure this is handled immediately. ***** will also inquire about any correspondence with our fulfillment bureau to address their poor performance directly.

CASE ID: ******** - While printing a recipe, I apparently, and unintentionally, added my printer e-mail address to a daily e-mail subscription. I notified the company back in late October requesting that they remove my printer e-mail address from their e-mail list (I cannot go into my printer and block their number). November 6th, my husband sent them an e-mail; received a response on November 7th, that the change should be resolved in 5-7 days. On November 8th, they asked for him to rate their service. Today is November 24th and I am still receiving DAILY E-MAILS, thru my printer; thus wasting ************** Please make the daily emails/print STOP.**************

I signed up for Southern Living magazine a couple years ago when I received an offer in the mail. I sent in the payment and received my magazines just fine. About 2 months ago I received a letter from them stating that my subscription was about to expire, and if I wanted to renew it, I had to send in a payment. I chose not to renew my subscription. Today I received a letter in the mail from them stating as follows " When you ordered your subscription, we offered you the convenience of being billed later and we believed that you would pay your invoice upon receipt. To date, we have no record of receiving payment from you." There was no phone number to call listed, only a website. I googled the phone number for customer service and was told by the representative that I did not owe anything and the letter was sent because my subscription was going to automatically renew and my debit card was going to be automatically charged. I never signed up for automatic renewal, nor did I ever give permission for my debit card to be charged after the initial subscription. I cancelled immediately! This is extremely deceptive business practice. It was never disclosed that automatic renewal was even an option, let alone that they could sign me up for it themselves. It is also extremely scummy that they send letters accusing people of being delinquent on payments to trick them into renewing.

Thank you for taking time to explain your experience. The offer you received and responded to in August 2021 was a 2 year AutoBill Subscription to Southern Living. This means that two issues prior to Expire we send a notification to let you know that you will receive a series of bills for your next order unless you cancel within a 30 day period. The subsequent notification you received was the initial bill for your next order. If no action is taken, your subscription would automatically expire. I apologize for the confusion this may have caused, as well as, for the misinformation you received via the representative (that your debit card would automatically be billed). It is our intent to be very clear on what actions are needed from the customer. We appreciate your feedback and will review our language to ensure there is no further confusion.

I ordered a 1 year subscription to People 7/27/23.. My first issue was to start about 30 days later (end of August).Approx. 5 days after subscribing I decided not to continue and requested a total refund.I did not receive any issues yet so I was entitled to a full refund. There website has a 100% refund on all unsent issues. I have tried contacting them 3x and not once have they answered my request.***BEWARE!!! DO NOT ORDER ANYTHING FROM MAGAZINES.COM!!!I put the charge on dispute with my credit card companyj BEWARE!!!! DO NOT BUY ANYTHING FROM MAGAZINES.COM!!!

Checking with my customer service director and she sees a full refund was issued yesterday.2023-08-02 12:26:53.956 rmenon canceled & refunded $55.51 Unsure if that was check or credit card refund.

I recently went down to his home to take care of bills and paperwork due to his macular degeneration. Upon arrival, I found three packages from *********** containing cookbooks. I thought I had stopped this from being delivered back in 2018 I still have the date and time and the representative from that call and fiasco (he was being sent TWO cookbooks constantly and being charged for both!). The issue is that my 80 year old father is past legally blind due to macular degeneration, he cant even read the cookbooks. Hes on a fixed income. He doesnt open these packages. If he doesnt open the package, he doesnt see the letter. He cant use them because he cant see. He cant afford this. And frankly, my money is better used to pay for things he actually needs and uses, not having to make up shortfalls when hes being billed for unnecessary items like this.I sent everything back during my January visit and I hope that his credit card was credited. But the bottom line is these shipments must stop! He cant afford it, he cant see and I cant go down there to sort his mail and deal with the returns every month! This is literally my elderly and legally blind father throwing money away, and he cant afford that kind of waste. And its creating more clutter. While I did manage to get confirmation in writing by email (finally) that the shipments will stop, I never got confirmation that they'll refund him his money or that they never billed him as I refused all the books and sent all of the books back. This kind of activity on behalf of *********** is despicable. Unless someone affirmatively solicits a product, it should NEVER be sent to them and access to the credit card through a magazine subscription should never be used in manner. It's literally theft and fraud, and financial exploitation when you do it those defined as elderly in law. One day, perhaps consumer law will catch up and make this practice illegal.

**********************, I'm sorry to hear of the difficulty getting your father's book subscription stopped and his monies refunded. If you would please reach out directly to me (I'm the Executive Director of Operations) I'll have the original order pulled, verify the subscription is cancelled and monies refunded, and make sure he's marked as DO NOT SUBSCRIBE.

**********************, I'm sorry to hear of the difficulty getting your father's book subscription stopped and his monies refunded. If you would please reach out directly to me (I'm the Executive Director of Operations) I'll have the original order pulled, verify the subscription is cancelled and monies refunded, and make sure he's marked as DO NOT SUBSCRIBE.

I had an email from BBB with a response from the Executive Director of Operations. The request was to reach out directly to this person. However, the comment link doesn't take me anywhere and just notes the comment is unavailable. Not sure how I"m supposed to reach out directly to do whatever I need to do to verify my father is on a do not contact/solicit list.

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Parent company of ****** ****** *****– avoid these jackets/parkas at all costs! They do not stand by their products and do not stand by their warranty. After only 2 months my jacket fell apart and they refused to repair it under warranty. This company is unreliable and dishonest.

We are a magazine publisher ... we DO NOT own any company responsible for manufacturing Triple F.A.T. Goose jackets.

This company sent a book to me I did not order. They sent it under the name of American ******************** Magazine. I have had a subscription to the magazine in the past, but am not sure if it is still current because I have declined to renew all of my magazines as they come due. I have never agreed to receive random shipments for my consideration, but they sent it expecting me to pay $32.08 for it or go through the hassle of repackaging it & taking it to the post office. That is a ridiculous way to sell an item. First, my quilt style doesnt align with the style of quilts in the book, so I would never purchase it. Second, the gestapo methods involved in the sales tactics makes me want to avoid any businesses involved or related to Meredith books. Please cease & desist from sending me items in the future.

Please send me your coimplete name/address to my business email address below and I'll ensure this is taken care of.

I do not have a subscription to Food and Wine currently. Nevertheless, they have sent me two large recipe books that I did not request. They then send me a **** for $46.55 each. When I complained, they were not helpful and said only that I should send them back. I told them the cost of shipping is almost as much as the book itself. I would be glad to return them if they send a prepaid shipping container. They did not take me off their mailing list as promised an continue to send bills that I will not pay. They do send a postcard warning you the book is being sent. Then its up to the recipient to CANCEL an order they never made or pay for the book.

Please forward me your name/address to my business email below and I will reach out for details and ensure this matter is resolved.