Business ProfileforTalent Worldwide, Inc.
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning product quality and customer service for Top Resume. Consumers are telling BBB about their experiences after using this company's resume-writing services. Many complaints allege that they received unsatisfactory material provided by the company (resume, cover letter) which contain some or all of the following: grammatical/punctuation errors; insufficient job history/experience; inaccurate skill descriptions. These consumers also tell BBB about the difficulties they encounter when attempting to work with TopResume's customer service department to address their concerns or request a refund, and so they must turn to BBB for assistance.
As of July 2022, consumers continue to complain to BBB about the common problems with the company's services, such as inadequate resume re-writes including misspellings, poor grammar, and inaccurate work history representations. Consumers describe the difficulties they experience in attempting to get timely responses from staff assigned to their projects and report persistent issues with refund requests from the company.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 420 Lexington Ave, New York, NY 10170-0002
- BBB File Opened:
- 1/16/2015
- Years in Business:
- 9
- Business Started:
- 1/1/2015
- Business Incorporated:
- 8/24/2015
- Type of Entity:
- Corporation
- Alternate Business Name
- TopResume
- TopInterview
- TopCV
- Business Management
- Mr. Jonas Svensson, Executive Chairman
- Mr. Byron Matthews, CEO
- Contact Information
Principal
- Mr. Jonas Svensson, Executive Chairman
- Mr. Byron Matthews, CEO
Customer Complaints
150 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/30/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
71 Customer Reviews
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Most Recent Customer Review
Christina V
07/12/2024
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