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          Find a Location

          GlassesUSA has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • GlassesUSA

              360 Furman, Suite 738 Brooklyn, NY 11201

              BBB Accredited Business

            • GlassesUSA.com

              2050 S Mount Prospect Rd Des Plaines, IL 60018-1874

            • GlassesUSA

              14 Scenic Dr Dayton, NJ 08810

            • GlassesUSA

              11C Great Meadow Ln East Hanover, NJ 07936

            • GlassesUSA.com

              7224 Statesville Rd STE 201 Charlotte, NC 28269-3701

            Business ProfileGlassesUSA

            Retail Optical Goods
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            360 Furman, Suite 738

            Brooklyn, NY 11201

            Visit Website
            (844) 244-1186

            Customer Reviews

            2.5/5

            Average of 674 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1,179 complaints closed in last 3 years

            659 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 11/23/2021

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            GlassesUSA is an online retailer of prescription and non-prescription glasses and contact lenses.

            Products & Services

            Eyeglasses, Sunglasses, Contact Lenses

            Business Details

            This is a multi-location business.

            Find a Location

            GlassesUSA has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • GlassesUSA

                360 Furman, Suite 738 Brooklyn, NY 11201

                BBB Accredited Business

              • GlassesUSA.com

                2050 S Mount Prospect Rd Des Plaines, IL 60018-1874

              • GlassesUSA

                14 Scenic Dr Dayton, NJ 08810

              • GlassesUSA

                11C Great Meadow Ln East Hanover, NJ 07936

              • GlassesUSA.com

                7224 Statesville Rd STE 201 Charlotte, NC 28269-3701

              Headquarters
              360 Furman, Suite 738, Brooklyn, NY 11201
              BBB File Opened:
              4/14/2009
              Years in Business:
              15
              Business Started:
              5/18/2009
              Business Incorporated:
              8/10/2015
              Accredited Since:
              11/23/2021
              Type of Entity:
              Corporation
              Alternate Business Name
              • GlassesUSA.com
              Business Management
              • Mr. Eldad Rothman, COO/Co-Founder
              • Mr. Daniel Rothman, CEO/Co-Founder
              Contact Information

              Principal

              • Mr. Daniel Rothman, CEO/Co-Founder
              Read More Business Details and See Alerts

              Customer Complaints

              1,179 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/20/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I wanted to cancel my order that I had placed and tried to call them but was promptly sent to an automated system that was anything but helpful. They said they would give me a full refund and it would take 7-10 business days but it is now beyond that and I tried emailing them and only got an unhelpful automated email back so I tried calling another number I found and it again was automated and only sent me back to an automated response on the website which didnt help at all and I have no answer on when or where my refund will be issued. It is almost $300 and I feel I Harv exhausted all of their resources to try to resolve this and follow up with them for resolution without any success. Id really just live my refund and to take my business elsewhere.
              Read More
              Read 1178 More Complaints

              Customer Reviews

              674 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Adam E

              06/26/2024

              Ordered pair of sunglasses from this website. Thought Id be no problem being such a reputable website. It took about three weeks to fulfill my order and I understand the lenses have to be manufactured and installed, but when my order finally did arrive they sent me someone elses order entirely. So I went a head and tried to contact glasses USA I was almost impossible to talk to another live person. Call bots and and chats bots. Tried to use the online return system and my item isnt eligible for return. Tried to process a Warranty return but I cant return them to the *** store cause they are not the same item for warranty swap. So tired of using my time and resources to try and get my sunglasses that I paid for
              Read 673 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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