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ComplaintsforSuper Soccer Stars
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I worked for this company for na year .I was asked to give my uniform back and my equipment because all the new coaches were starting the season in September 2022 including myself I thought I was going to start working.November I was hit with an termination letter all of an sudden. I felt let down by this company I gave my heart and soul only to be fired without no warning and I was I promised I would get work when fall season came instead I was let down and also I've been working for this company for months since February to June I was unpaid for my work and time because of an error I made putting all my paychecks to an commuters company card .And I was told this would be resolved it wasn't until my friend stepped in to speak to them .I feel very hurt by this experience I just wanted let you my experience.And they said untrue things about my character. There's the letter I received Coach *******,This email is to inform you that your employment with Super Soccer Stars has been terminated effective immediately. As per our conversation, I wanted to send this along for both yours and as well our records. You are being terminated on the basis of performance as well as a general inability to communicate with not only your peers but as well as your management team. As addressed, we are a company with a very large reach, one with very many moving parts; we need our coaches to be well versed and as well very well adjusted to the many tasks presented before them. This is not the case with how we feel moving into the fall season together. We would like to wish you luck with your future endeavors.Best Regards,i don't not agree with any of this I just wanted to know my experience and nothing else needs to be resolved. I have moved on from this it's very hurtful because I love being an soccer coach didn't feel appreciated.Business response
12/21/2022
*************************************,
Thank you for forwarding this to our **************** team, however, I do not believe this submission was reviewed correctly before it's submission and request for additional information. Here's some points:- This submission is not from a customer or consumers of **********************
- This appears to be a submission from a **** employee, who was released for poor performance and communication
- There seems to be a lot of emotion in the submission but no actual facts or complaint. They have type out text from their termination letter stating they don't agree with the points raised, but provide no feedback or evidence to contradict
- The submitter clearly states that they did not agree with how they were released, but have not requested any additional feedback, discussion or resolution. In fact, they specifically state that 'nothing else needs to be resolved'.
Keeping the above in mind, we are unable to answer/cover any of the three main requests for feedback from the BBB, as they clearly do not relate to this submission. If however, there is specific feedback or assistance needed for this submission, that does not relate to a customer or consumer in this instance, I will be more than happy to coordinate moving this to the correct relevant parties.
Regards************************* (National Director of ****************)
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.