ComplaintsforNationaldigitalsurvey.com
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Complaint Details
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Initial Complaint
06/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Completed all offers necessary to qualify for a $1,000 cash out over 30 days ago (can provide proof of all) and have not been given credit for the last offer necessary to qualify to receive my reward. I have even completed multiple extra offers to try to receive the credit due to me to be able to claim my $1,000 reward and still have not received anything including any communication at all from the company. I have attempted to contact the company multiple times during the last 30 days about this issue through the complaint form on their website, through the email addresses provided on their website and in their terms and conditions, and through the phone number provided in the same and have not once been able to reach anyone or gotten any type of response from any of the above. I am still paying for subscriptions and services I signed up for solely to complete the offers necessary to claim my reward from this company and they refuse to allow me to claim the $1,000 I have rightfully earned from them or to even acknowledge my existence and the fact that theyre currently defrauding me in this manner.Initial Complaint
10/01/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I completed the offers needed to collect gift card. I was approved and sent a form to fill out that I had to PHYSICALLY mail to them along with a W9 which has my social security number on it! I sent my redemption form/W9 on Aug 24. I have attempted to contact them NUMEROUS times and have received ZERO response. My phone number has changed and differs from what they have on file. There are MANY companies using the same address/phone number. Its been OVER 30 days and I can guarantee nefarious things are happening with my SS#!!!! They owe me $750! Im going to include the screenshot of the redemption certificate and the envelope that I used to mail it with the date timestamp. I also have ALL the calls and emails Ive sent and can send them if needed. Same with the W9. First you fill out an online form and it generates this certificate to mail. Idk if this was supposed to come digitally or physically or what. This company is a fraud!!
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.