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Find a Location

K Health, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforK Health, Inc.

    Telemedicine
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 198 Customer Reviews

    Customer Complaints

    199 complaints closed in last 3 years

    63 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Headquarters
    298 5th Ave Fl 7, New York, NY 10001-4522
    BBB File Opened:
    5/6/2021
    Years in Business:
    7
    Business Started:
    9/22/2016
    Business Incorporated:
    8/26/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Khealth.com
    Business Management
    • Mr. Allon Bloch, Co-Founder & CEO
    Contact Information

    Principal

    • Mr. Allon Bloch, Co-Founder & CEO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    199 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On April 8, I used K Health to treat a medical issue. They ask you a series of questions and then give you a diagnosis. I agreed that the diagnosis was correct, so I was then asked if I would like to pay $55 for treatment. Knowing that I would need an antibiotic, I said YES, and paid the $55. After waiting for almost 2 hours, a PA reviewed my condition for a minute and then said we cannot treat that diagnosis. Youll need to go to your eye doctor or urgent care. So I paid $55 for treatment and was then told that they could not treat that condition. When they give you the diagnosis, they should tell you if they cant treat it before you pay for treatment.
    Read More

    Customer Reviews

    198 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donna D

    1 star

    07/16/2024

    This is a horrible company. They charged me $49 for my call and never said it was a continuing subscription at $49 for first month and then $147 every month thereafter whether you used it or not. They just started taking out $147..recurring paymentfrom the payment I thought I was making for the consultation one time. This is despicable to take advantage of people like this. Im trying to stop recurring payment and sent them a reply message and it came back saying they had blocked me. Ive been on hold now with supposedly one caller in front of me and no one is answeringjust getting a continuous message to hold on or leave a message to call back. Im sure they arent planning on calling me back! If I could leave a 0 I would!

    K Health, Inc. Response

    08/06/2024

    Hi *****, we're sorry to hear this and appreciate you letting us know. It looks like our team followed up and addressed this situation with you. If you have any additional questions or concerns, please reach out to us at ***********************************

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