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Financial Capital Incorporated has locations, listed below.

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    ComplaintsforFinancial Capital Incorporated

    Timeshare Resale and Rental Marketing
    View Business profile
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I'm a 69 years old widow and I was trying to sell a timeshare my late husband and I bought decades ago in *****, 2 weeks, the last of the year and the first of the year consecutively. One day I received a phone call from an attorney from Connecticut, the law office of ****, ****** and ***** phone **************) that their client was interested in purchasing the two weeks, they owned a travel agency in Texas. We agreed to the price for the 2 weeks at $76K. the problems started right away because I started receiving phone calls from Mexico that I had to send money. The attorneys told me that the escrow was going to be kept at Financial Capital Incorporated at *****************. The attorneys told me that their client was from Mexico. I got very concerned because the amounts of money were huge and I was selling not buying. I got scared because I started receiving threatening phone calls so I paid up to about $41K. They continued I called. *** told me to block all calls so I did. they also transferred me to the *** and I submitted a complaint with them. I don't know if you can help me recuperate my money, At this time I am convinced that this is a scam and I really need your help, please.Thank you so much

      Customer response

      05/02/2022

      Better Business Bureau:

      At this time, I have not been contacted by Financial Capital Incorporated regarding complaint ID ********.

      Sincerely,

      ***************************
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I have had transactions with Financial Capital **** holding my dollars. I was told verbally several times that this money was mine and being held for me until the closing of the sale of a timeshare. I have asked for the money and now am told that it is actually money held for a company in ****** buying the timeshare and it is really not money available to me. This is a first class scam that FCI is definitely playing an important part. Simple resolution, send me my money! Several others have been similarly scammed.

      Customer response

      03/31/2022

      Better Business Bureau:

      At this time, I have not been contacted by Financial Capital Incorporated regarding complaint ID ********.

      Sincerely,

      *******************
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      FCI served as a financial institute for a sell of a *********************** Membership. FCI served as the brokerage account for the funds to be issued from the buyer ********************** to the sellers ****************************************************** All funds were sent from ****** from the Buyer & held at this institute. All of which was a scam and ****** "recalled" all the funds entirely after sellers (Sheek/*****) paid out of pocket fees in the sum of $33,365.40. All ****************** can be sent for supporting evidence in this case. I have also submitted a report to the *** warning other people about this scam.

      Customer response

      01/03/2022

      Better Business Bureau:

      At this time, I have not been contacted by Financial Capital Incorporated regarding complaint ID ********.

      Sincerely,

      *********************

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