ComplaintsforGesture Control Car
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Complaint Details
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Initial Complaint
12/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I ordered from Gesture Control Car company Nov 24, 2022 for a remote control car plus shipping and insurance cost around $70.00. The site stated it would send me a email conformation, never received. I sent another email back asking them where my order is and when to expect it because it was bought for a Christmas present and I started getting worried. I tried calling the number that was on their website. It said that they have not set up their email. It's now Dec 7, 2022 still no emails back and no car. Scammers!!Customer response
01/03/2023
Better Business Bureau: I finally received my purchase but no emails back from them, thank you!!
At this time, my complaint, ID ******** regarding Gesture Control Car has been resolved.(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
*************************Initial Complaint
12/07/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had ordered a gesture control car from the gesture control car website on November 5, 2021 and as of today December 7, 2021 I have not received shipping information nor response from 2 communication sent to them about shipping. I paid 50 dollars for that item! There is no phone number listed on the website only email address in which Ive emailed them twice and nothing! I am starting to wonder if that is a scam website!Initial Complaint
11/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 12, 2021 I made an online purchase of 89.14$ on their website. Order number ****. I received confirmation of the order and was told I would receive notification of shipping shortly, which I never did. I have repeatedly emailed them asking when my order is coming or to give me a refund if they cant fill it and they just keep sending the same generic response back. I have sent emails on May 3, June 8th, August 11, and Sept. 29th. I emailed them again today saying I would be filing a complaint. Whenever I call their number listed it says number not assigned. It has been 7 months and I have not received my purchase or a refund.
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BBB Rating & Accreditation
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.