Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

FuboTV Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • FuboTV Inc.

      1330 Avenue Of The Americas Fl 9 New York, NY 10019-4728

    Business ProfileforFuboTV Inc.

    TV Stations

    At-a-glance

    Customer Reviews

    1.09/5stars

    Average of 428 Customer Reviews

    Customer Complaints

    1,379 complaints closed in last 3 years

    529 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1330 Avenue Of The Americas Fl 9, New York, NY 10019-4728
    BBB File Opened:
    8/30/2017
    Years in Business:
    9
    Business Started:
    1/1/2015
    Business Incorporated:
    7/1/2015
    Type of Entity:
    Corporation
    Business Management
    • Mr. David Gandler, Co-Founder
    Contact Information

    Principal

    • Mr. David Gandler, Co-Founder

    Customer Complaints

    1,379 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/25/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    I've located an unusual charge of $314.94 on my credit card for FuboTv. My subscription should be around $75-85 per month. They make it nearly impossible to reach customer service. I would like an explanation and or a refund, but trying to follow their instructions with a virtual assistant is a joke. 30+ minutes for hold time is also unacceptable.
    Read More

    Customer Reviews

    428 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kristina K

    1 star

    07/22/2024

    Everywhere on the website says start your free trial now in big red letters. I selected the 7-day free trial to watch a soccer game and canceled immediately after on the very same day. I was charged $107!! I called for a refund and they have a no refund policy. They said I must have signed up for a subscription! So unless their scammy website redirected me to a subscription page after I selected the start your free trial now button, then they are liars and they know I never signed up for a subscription. Interestingly enough, when I called in, the automated system asked if I was a current subscriber or a former subscriber. It didnt give me any option to select a seven day trial member so I chose the former subscriber option. When it asked for me to enter my last name, I entered it, and it said that theres no record of me. Exactly, because I never signed up for subscription! This company owes me a refund!!

    FuboTV Inc. Response

    07/24/2024

    Hello ********, please kindly note that, as it was previously mentioned to you by one of our agents, Trial Subscription length may vary and if a Trial Subscription is available to You, the length of that Trial Subscription will be shown to You before the completion of Your signup journey. This information was shared with you throughout the signup process. Were sorry that a refund is not due. We can confirm though that you still have access to your account until August 14th and you will not get more charges from us unless you decide to reactivate. Please feel free to get back to our Care team if you come across any other questions, theyre always happy to help. Best ******** ********* Team

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.