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Find a Location

PopOnSmiles, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPopOnSmiles, LLC

    Veneers

    At-a-glance

    Customer Reviews

    3.34/5stars

    Average of 407 Customer Reviews

    Customer Complaints

    238 complaints closed in last 3 years

    70 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    237 W 37th St Rm 201, New York, NY 10018-6958
    BBB File Opened:
    7/23/2021
    Years in Business:
    4
    Business Started:
    5/27/2020
    Business Incorporated:
    5/27/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Pop On Veneers
    Business Management
    • Mr. Isaac Hakimi, Owner
    Contact Information

    Principal

    • Mr. Isaac Hakimi, Owner

    Customer Contact

    • Mr. Isaac Hakimi, Owner

    Customer Complaints

    238 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/15/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I had made a purchase for pop on veneers. Paid in full awaiting the delivery of the kit. When I did not receive the items I had messaged them requesting a full refund. They advised of course that it was delivered. I did not have the item, still requested refund. The money was refunded except for their processing fee. I never received anything from this company. Had paid in full and still had to pay a processing fee for no items. I literally paid for a form that I filled out online, return of email to them requesting my money. They fined me for paying up front for nothing.
    Read More

    Customer Reviews

    407 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gentry s

    1 star

    07/01/2024

    A very dissatisfied customer, purchase their products. when I received the product they didn't fit probably so so just a word of advice don't hesitate to get in touch with them if you have any issues. the best they said they could do for me was to offer a 30 percent discount. I had to laugh fool me once shame on you fool me twice shame on me.

    PopOnSmiles, LLC Response

    07/14/2024

    Thank you for your feedback, ******, we always look forward to improving our services with both our product and customer experience! Here at Pop On, we stand by our PopOn Promise which is available here: ************************************************. Per our Pop On Promise we offer up to 2 remakes or a return within 30 days of the receipt of your veneers, and the 30 day warranty restarts after your 1st remake. Additionally, the reason for our 30 day remake or return policy is because if you are experiencing fitting or cosmetic issues, that would be evident to our clients within the first 30 days. Our records indicate you have received your veneers on 4/25/2024. We see that you reached out to us on 6/30/2024 in regards to the fit along the gum line, however your warranty has expired on 5/25/2024. We are sorry your smile journey had to end this way, but we do hope we were able to clarify any confusion surrounding our policies. Kindly reach out to us at ******************************* if you have any additional questions. Thank you!


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