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Find a Location

Cut and Stitch has 1 locations, listed below.

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    Business ProfileforCut and Stitch

    Wholesale Leather Goods

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    366 5th Ave, New York, NY 10001
    BBB File Opened:
    4/12/2021

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid ******************* aka CUT AND STITCH LLC $500 on April 20, 2021 for a sample for my new bag that I designed. After months and months of delay, I received a sample which was not to the specifications that I designed or required. After two more months of delay, I received a sample of the bag which then was not made out of the correct material and again there were components missing from the design that still needed to be fixed. I spoke to ******************* and also his "brother" **** ******* to which they said these problems would be fixed and to send another $500 to complete - which I did through PayPal. I also sent another $1000 as a deposit to get a larger order of my bags that I designed manufactured. After weeks and weeks, no answer. When I tried to contact ** *** **** - they would not answer my phone calls. I finally called from another phone number and TJ answered however would not return my money, my fabric, my labels or pattern for my design. I have not heard from them since I sent my demand letter from my attorneys and I am now at the point of getting my ******** lawyers to now serve them with my lawsuit. I have tried to go to their offices in *** - ********************************************* - however this "office" is NEVER used and is in horrible condition. There is no one at the office, the office looks like a mess and the building Secuirty officer says he NEVER see's ** ** **** or his dad ***** at their offices. The building gave us a warning not to go any further with these scammers because they have had many people show up at their offices only to be dissapointed and scammed out of hundreds or thousands of dollars. The fashion industry is a small circle of people and I do not want ANYONE else to be harmed or scammed out of anything by *******************, *********************** or *************************. I would like to the Better Business Bureau to help out myself and other victims of this scam immediately. I am even open to an open class action lawsuit.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joel D

    5 stars

    11/23/2022

    I am surprised by the reviews here. Ive had nothing but a fantastic experience. The team actually will help you navigate around issues, rather than let you stumble and fail. They care about your success.

    Local BBB

    BBB Serving Metropolitan New York

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