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          Find a Location

          New York & Company has 156 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • New York & Company

              330 West 34th Street New York, NY 10001-2406

            • New York & Company

              450 West 33rd Street, 5th Floor New York, NY 10001

            • New York & Company

              730 East Church Street, Suite 19 Martinsville, VA 24112

            • New York & Company

              1517 Mall Walk Cross County Mall Yonkers, NY 10704

            • New York & Company

              Central Ohio Locations Columbus, OH 43215

            Business ProfileNew York & Company

            Online Retailer
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            New York & Company is one of a number of brands currently owned by Saadia Group LLC. A separate BBB Business Profile for this business is available at https://www.bbb.org/us/ny/new-york/profile/holding-company/saadia-group-llc-0121-87167560
            See all additional business information

            Contact Information

            330 West 34th Street

            New York, NY 10001-2406

            Visit Website
            (888) 996-4110

            Customer Reviews

            1.03/5

            Average of 359 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2,508 complaints closed in last 3 years

            1,370 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 106

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            New York & Company has 156 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • New York & Company

                330 West 34th Street New York, NY 10001-2406

              • New York & Company

                450 West 33rd Street, 5th Floor New York, NY 10001

              • New York & Company

                730 East Church Street, Suite 19 Martinsville, VA 24112

              • New York & Company

                1517 Mall Walk Cross County Mall Yonkers, NY 10704

              • New York & Company

                Central Ohio Locations Columbus, OH 43215

              Headquarters
              330 West 34th Street, New York, NY 10001-2406
              BBB File Opened:
              7/6/2005
              Years in Business:
              106
              Business Started:
              1/1/1918
              Date of New Ownership:
              9/4/2020
              Business Incorporated:
              1/22/2003
              Type of Entity:
              Corporation
              Alternate Business Name
              • NY & Co Ecomm LLC
              • NY&C Closet
              Business Management
              • Mr. Jack Saadia, Principal and Co-Founder, Saadia Group
              Contact Information

              Principal

              • Mr. Jack Saadia, Principal and Co-Founder, Saadia Group
              Additional Contact Information

              Fax Numbers

              • (212) 884-2396
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              2,508 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/15/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              Company never shipped item. Just label Printed does not answer customer service phone line and sent one email response that they would contact the warehouse and then ghosted me. Apparently this is an ongoing theme this company has been pulling. I want my money back!
              Read More
              Read 2507 More Complaints

              Customer Reviews

              359 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Merranie Z

              07/05/2024

              ZERO STARS. Do not order anything, this company is fraudulent. Over six months ago I ordered a sweater (on sale) and when I received it, there was a black stain that made the sweater unwearable. I tried to process an exchange online (for a replacement, clean sweater) but that wasn't possible. I then tried to simply return the item, but they indicated they would not refund the shipping cost. I contacted customer service directly and after much back and forth they told me to go ahead and return using the online process (which wasn't a full refund) and that once they received the item they would manually refund me the entire amount. SIX MONTHS LATER, I just received a partial refund. I reached out to customer service again and reminded them they agreed to a full refund and why (the item was damaged) and they responded saying they do not refund shipping fees because "the reason for the return was not due to an error on our part". I explained, again, that the return was very much due to an error on their part and I have asked repeatedly for my complaint to be escalated and demanded my full refund.
              Read 358 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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