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ComplaintsforJerry's Loose Threads
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/24/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I dropped off seats to be recovered about a year ago. I have many texts from the business promising them to be done months ago. Could not wait any longer to finish vehicle restoration. I gave him a deadline and told him I would be by to pick up what he had done. He agreed to turn over all he had finished at that point. Originally, put $200 dollars down for the upholstery work and another $100 down specifically for embroidery work. He refuses to turn over the embroidery portion. Have pictures of completed embroidery (see attached) so that is proof of what he had done and told me I would receive.Business response
04/24/2023
Hello, the deposit was for materials, the embroidery work was added later. I have been in contact with Mr. ****** today, and he will be picking up the embroidery work tomorrow. Thank you Jerry C******* Jerrys Loose Threads
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.