ComplaintsforVehicles Unlimited
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I got a vehicle Aug 10, 2021 at Vehicles Unlimited 9326A Rt 56 Norfolk NY 13367. They has my ****** for 3 weeks it wouldn't go through inception they had to but a new sentencer in it. I got a oil changes Oct 1, 2021 at Vehicles Unlimited and my ****** wasn't running right. So I looked under the hood I have a 1 1/2 of ? is missing and wented into my motor. Now I have no ****** isnt running. I dont wanted them working on my ****** ever again. And this 30 days warranty I didnt understand. But this is my motor I payed $8000.00 for this ****** I have a bank loan I have to pay. I had to pay exhaust ? outer $197.52 because it wasnt in the warranty. I think its wrong they should pay it? I get SSI Im not rich? I havent had a vehicle for 3 yearsBusiness response
11/23/2021
****** ******** bought a 2008 ***** ****** Vin #
***************** with 151,056 miles on it Aug 10,2021
No warranty after 100,000 miles, but agreed to do a 50/5O
warranty 30 days or a 1,000 miles what ever comes first. Was
told Nov. 8,2021 the motor blew a rod flywheel. As you can
it is past the warranty. This is our final decision.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.