ComplaintsforPaws @ Play Dog Daycare
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Complaint Details
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Initial Complaint
08/19/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I started a training program here in 2017 after adopting a rescue animal elsewhere. I was told to provide a doctor's letter for public training and was promised a letter for the Town of Cheektowaga. Ultimately, was treated unprofessionally and had to train the dog elsewhere and by myself and ended up spending more money to get the dog trick evaluated through the ******** ****** **** instead of trainer performing his side of the task. A fraud! I now have a service animal disturbed by children and who has needed private training and an ecollar to mitigate jumping followed all trainers rules to be told "seek private training". Doesn't resolve doctors accomodation and renigged.Customer response
08/23/2021
Clarification from consumer: The consumer is requesting a letter to certify that the dog is trained as a service animal or explain what additional training is need to complete the certification.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.