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Find a Location

Dark Storm Industries LLC has 1 locations, listed below.

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    Business ProfileforDark Storm Industries LLC

    Gun Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4116 Sunrise Highway, Oakdale, NY 11769-1013
    BBB File Opened:
    4/7/2020
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased an AR-15 rifle from Dark Storm Industries (They call it DS-15).The rifle was delivered by mail. I took it to a firing range to test it.The rifle jammed repeatedly and became unusable. Near 80% of charging the rifle resulted in a failure to feed.Each of these failures caused clear damage to the rounds (bullets).I have numerous videos documenting the experience which was necessary to show the failure and resulting damages and dangers to Dark Storm Industries. I shared these videos with Gunsmith Groups online and every one of them agreed this was a mechanical failure and NOT user error. I have previously purchased firearms including another DS-15 Rifle from Dark Storm Industries and none have had issues like this. I demonstrated the difference to the seller in the videos.I have sent back the rifle several times and they claim there's nothing wrong with it and sent back a video showing normal usage of what was an intermittent issue.I have taken the rifle to two local Gunsmiths in my area and they also agreed there were mechanical problems and they suggested not to use the rifle until it was repaired due to the danger of user injury.The first gunsmith suggested a new barrel with a cost of over $300. The second gunsmith suggested repairing the barrel for under $100. Of course it is no longer in new condition but I went with this option.--- The rifle is now working perfectly.---I am seeking reimbursement of the repair costs and the cost of the damaged ammunition resulting from this defect. I can provide paperwork, screenshots, videos, documentation from other gunsmiths, etc.The amounts are $85.80 for repairs and $21.39 to replace the lost ammunition. (this is including tax)The total is $107.19
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    Customer Reviews

    0 Customer Reviews

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