ComplaintsforBrian Sullivan Concrete
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Complaint Details
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Initial Complaint
12/31/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Hired contractor to remove sunroom floor, pour new concrete pad, reinforce vent so woodchucks could not get under sunroom, replace joists and floor boards. The contractor broke the bottom board on the house (wood siding). The contractor did not put ANY BARRIER in the vent. Woodchucks have red established their home under my sunroom. When I called and asked him to fix these issues he shoved a flimsy, camper, wood framed, regular window screen in the dirt in front of the open vent. The woodchuck’s broke through it in a day. He refuses to return my phone calls, never replaced the bottom board of the house. He cut half of my 30 year old rhododendron tree so they could walk through the landscaping rather than around it. Dumped excess concrete in flower bed at back of my house.Business response
01/17/2024
The job was completed back in 2021. The job was fully completed without incident. I was paid in full. Thank you.Customer response
01/21/2024
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. The business is clearly lying as you can see from the photos. He clearly damaged the house and failed to do what he was hired to do! Regards, **** ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.