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Artisan Epoxy Builders has 1 locations, listed below.

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    Business ProfileforArtisan Epoxy Builders

    Epoxy Floor Coating

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1 Quimby St, Ossining, NY 10562-4123
    BBB File Opened:
    10/20/2022
    Business Management
    • Mr. Matthew Kerwick, Owner
    Contact Information

    Principal

    • Mr. Matthew Kerwick, Owner

    Customer Contact

    • Mr. Matthew Kerwick, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/20/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I'm a decorator that was in touch with artisan epoxy on June 29, 2022. *************************** ( or **** or **** which are other names he used to identify himself) agreed to do some work for my client for price of $600. He claimed he was retired but loved doing this epoxy work, which I was looking for. He asked for a deposit of $100 plus supplies of $145 which amounted to a total of $245. My client ******** him $300 in beginning of August, 2022. ****** claimed that he had not received it. My client clearly saw on **** that payment was processed but gave ****** (**** or ****) the benefit of the doubt and zelled him again. He again claimed he didnt receive it and was in a rush to begin the project. So my client zelled him a third time for a total of $900! This time, ****** admitted that he received all 3 payments and said he would work on project immediately. I reached out to ****** August 12 asking for delivery date. He ignored all my and my clients calls and correspondence. His **** account is under the name of ****. His website has a photo, supposedly of him with name of *************************** and at one point he identified himself to me as ****. He also claimed he moved his business from ******** to ************************. His ******** page is ******************************** When I was checking out if he was legitimate, I could not find him on your site. After this incident, I searched once more and saw he was listed as doing epoxy flooring in ******* with many complaints about him taking payment but not delivering. Apparently after several complaints of his "flooring" service, he opened a new site and moved its location to ** under resin counter and table tops. I believe this person is a fraud and is conning many people with a fabulous website and ******** page. I'd so appreciate your help in stopping him from hurting others.
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    Customer Reviews

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