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ComplaintsforArtisan Epoxy Builders
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Complaint Details
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Initial Complaint
10/20/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I'm a decorator that was in touch with artisan epoxy on June 29, 2022. *************************** ( or **** or **** which are other names he used to identify himself) agreed to do some work for my client for price of $600. He claimed he was retired but loved doing this epoxy work, which I was looking for. He asked for a deposit of $100 plus supplies of $145 which amounted to a total of $245. My client ******** him $300 in beginning of August, 2022. ****** claimed that he had not received it. My client clearly saw on **** that payment was processed but gave ****** (**** or ****) the benefit of the doubt and zelled him again. He again claimed he didnt receive it and was in a rush to begin the project. So my client zelled him a third time for a total of $900! This time, ****** admitted that he received all 3 payments and said he would work on project immediately. I reached out to ****** August 12 asking for delivery date. He ignored all my and my clients calls and correspondence. His **** account is under the name of ****. His website has a photo, supposedly of him with name of *************************** and at one point he identified himself to me as ****. He also claimed he moved his business from ******** to ************************. His ******** page is ******************************** When I was checking out if he was legitimate, I could not find him on your site. After this incident, I searched once more and saw he was listed as doing epoxy flooring in ******* with many complaints about him taking payment but not delivering. Apparently after several complaints of his "flooring" service, he opened a new site and moved its location to ** under resin counter and table tops. I believe this person is a fraud and is conning many people with a fabulous website and ******** page. I'd so appreciate your help in stopping him from hurting others.Customer response
11/14/2022
Better Business Bureau:
At this time, I have not been contacted by artisan epoxy builders regarding complaint ID ********.
Sincerely,
***********************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.