Business ProfileforSubway

On 4/25/23 at 5pm I ordered online a meatball and a tuna sub to be delivered. The app said delivery time would be 5:20. I live very close. At 5:35 the doordash driver that was delivering my sub said that subway does not have meatballs. 15 minutes after I should’ve received my order. I said ok I’ll still take the tuna but want a refund in the meatball. The door dash driver said that seeing I ordered from subway they me. I call have to refunded subway back sand spoke to a woman at subway that was very very rude said door daefund me and “give me a break lady”. I told her to cancel my whole order and to F off. Spoke to door dash agah had to rin insisting that subway had to refund on me. I called subway and spoke to I believe a manager who insisted that door dash would refund me and that doordash had to refund me and they did have meatballs. I told her I did not want anything from their restaurant but a refund. She told me if I didn’t get a refund by 4/27:23 to come into the store and she would refund my money. I said thank you. I had tried the online subway support and got an email saying door dash had to refund me. I tried calling and left my number for a callback but never received a call. I tried an online subway complaint form but no keypad popped up for date of service so could not submit. Yesterday the charge appeared on my online credit card statement showing it was indeed subway that charged me. I went to the store with this proof. The girl at the counter called her district manager that new nothing of the case and she said door dash had to refund me even though I showed her a screenshot of the subway charge. I was livid. Said I want leaving so they’d better figure it out. She gave me the managers phone number I called and explained and received no call back. I called again and no call. She had just hung up with girl behind counter that I believe was texting her so this manager was avoiding my call. They owe me a refund