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Find a Location

Bean's On Site Service has 1 locations, listed below.

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    Business ProfileforBean's On Site Service

    Mobile Truck Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers On-Site-Mobile Truck & Trailer Repair, Service, and Maintenance.
    Also offers Lift-gates, Hydraulic work, and Federal Inspections.

    Business Details

    Location of This Business
    126 La Casse Rd, Parish, NY 13131-4235
    BBB File Opened:
    3/7/2013
    Years in Business:
    21
    Business Started:
    1/1/2003
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. John C Bean, Owner
    Contact Information

    Principal

    • Mr. John C Bean, Owner

    Customer Contact

    • Mr. John C Bean, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/23/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    After I pull out my window on my side wasn't going up and it was cold and raining with snow.So I called my company and report the problem. I talked with Patrick the owner of this company I work for.He told me to open the fuse box and look for a burn up fuse for that window and I found it and he said move it forward where you found the burn up fuse.Than a bunch of lights codes covered my dash bord.So I moved that fuse back and nothing happened is when I call for road service. A young guy by the name Johnathan showed up because he was in the area.He start checking all fuses with his taste tool.He even went under the hood at the box and he said he add it one.That didn't work so he he hooked up his computer and a bunch of codes came that he wasn't familiar with.He sart Google those codes but unsuccessful. He talked with his dad and ask Johnathan to tell him to came abd fixt the issue.Iost a load because incompetence, knowledge to work on commercial trucks.I have nothing agents the guy but he need to be train properly or going the school.He couldn't fix my truck to go back to work and still charge my credit card $328,57 I was very unhappy about that.I drove very slow 15 miles to ***** dealer and they fix it in the same day for$270,86
    This deal cost me out of my packet $600.
    I just want them to refund my money on my ******** ******* Card the whole amount $328,57 and I will forget about this bad experience. 
    In conclusion ***** Dealership told me that was missing 6 fuses.I did ask Jonathan if he took them but he didn't answer and he supposed to send me the receipt on my phone because he couldn't do it there so he will do it from the office and he never did send my credit card recipt.

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    Customer Reviews

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    Local BBB

    BBB of Upstate New York

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