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Find a Location

Urbinas Mechanical Service Corporation has 1 locations, listed below.

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    Business ProfileforUrbinas Mechanical Service Corporation

    Residential Air Conditioning Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Urbinas Mechanical Service Corporation provides heating, ventilation and air conditioning services. 

    Products & Services

    Air Conditioning,Furnaces,Water heaters,All HVAC

    Business Details

    Location of This Business
    1457 Main Street, Peekskill, NY 10566
    BBB File Opened:
    7/17/2017
    Years in Business:
    9
    Business Started:
    5/21/2015
    Business Incorporated:
    5/21/2015
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:00 PM
    T:
    8:00 AM - 4:00 PM
    W:
    8:00 AM - 4:00 PM
    Th:
    8:00 AM - 4:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Contact Information

    Principal

    • Mr. Luis Urbina, President

    Customer Contact

    • Mr. Luis Urbina, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hired *** to conduct the annual service of my central ac unit (which they installed). Installation went semi-smooth. They did have to come back and fix something because the install was not done correctly the first time, but we got thru it. *** quoted me $500 for the annual service which included new filter, uv bulb and clean and lube all appropriate parts. They did the work and left ---Bulb and filter warnings both read at below 100% immediately after work was completed. Then I received a bill for $718.00 for the work. I called hoping to get an explanation of the bill. Never received a call back hence never paid the bill. Eventually, an employee named ******* started making collection calls to me. I answered and explained the two issues: 1. I was quoted $500 and 2. The work was not done correctly. Why would I pay over $200 more than what I was quoted especially when it wasn't done correctly? Enclosed are 2 emails stating the price is the price and they would be happy to fix the problem at the $700 price tag. I said no thank you. Fix the problem and honor your quote and I will be happy to pay you. The second email states they would accept $500 for payment but charge me to come back and fix their error. Once again I said no thank you. That's when I determined I am working with an unethical/dishonest business and I stopped responding to any calls/emails. Now on March 3, I receive an email with ballooned late charges bringing the invoice total close to $850.00. This is a company that quoted me $500 and charged me $718 ---- did poor work and refuses to back it up and now has tacked on late fees and is threatening legal action against me. I feel like it should be me threatening them with legal action. At this point, I would like them to go away. I believe them to be dishonest and I want nothing to do with them.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    AC P

    5 stars

    01/27/2022

    We just had them install a new ********************* gas-fired boiler in our old home. ***** is a knowledgeable tradesman and his crew were careful, fast and complete. Was a good experience. Would hire them again.

    Local BBB

    BBB Serving Metropolitan New York

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