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Find a Location

Gregory A. Merkley, D.D.S. has 1 locations, listed below.

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    Business ProfileforGregory A. Merkley, D.D.S.

    Dentist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2086 Five Mile Line Road, Penfield, NY 14526
    BBB File Opened:
    12/12/2016

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Tina B

    1 star

    03/19/2023

    Everything started out fine with Marlene, the hygienist she took x-rays and then cleaned my teeth. She stated she didn’t see anything on the x-rays that were a concern she stated “everything looks good “. Dr. Merkley came in shortly afterwards and sat down towards the back of my head, not in front of me so I could see him, I had to turn around in the dental chair to shake his hand. Very rude I thought, why not wheel his chair in front of me to face me when speaking to me, but he never did. He then proceeded to ask Marlene how the x-rays looked, again she stated everything looked good. He asked me why I was there, I explained my pain initially started on the bottom left but moved to the upper right. I told him the night before I bent over and felt a pop in my nose and my right ear, he automatically said it’s a sinus infection. He never checked the teeth I was complaining about. My old dentist would blow air or water to try and get a reaction, he did absolutely nothing. He then proceeded to count my teeth and was telling Marlene numbers and I believe if they were crowns or implants, he said ok nice to meet you and I said do I still use the ******? He said no your teeth are sensitive. He then left the room, he was in there less than 2 minutes, he did not perform an oral exam, he never checked what teeth were bothering me, and how could I have a sinus infection and then have sensitive teeth? I paid my bill, left and hoped the pain would go away, I went and bought sensitive toothpaste but by Friday I was in so much pain I was taking 4 advil every 4-5 hours. I called my primary and was given an appointment for Monday March 13th at 9 am. The nurse practitioner checked my head and sinuses and nothing hurt, she did not believe it was a sinus infection. She was nice enough to give me lidocaine for the pain. Dr. Merkley scammed me for an oral exam and NEVER checked my teeth. AVOID HIM!!

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