Business ProfileforTop 1 Fabricators

Original estimate 3/23/2022 countertop fabrication and install totaling 5,777.00 Original measurements were off. We mentioned this to the company and they did come to remeasure and then adjusted price to reflect that difference. The contractors we used for our kitchen renovations were here when Keith from top fab came to remeasure. He was made aware that the island countertop needed to extend out so that trim could be added after countertop install. Our kitchen renovation with the contractors from another company went well with no problems. I noticed another error on the estimate and notified Keith so that it could be rectified before work began. He added charges for a new sink from them although we had told him that we had already purchased a sink. This estimate was again adjusted to reflect this error on their part. The island countertop is flush with the end of the cabinets. The corners on two different pieces of countertop don’t match. We asked that he seal the countertop between the counter and wall. Keith didn’t come with the proper materials to install, so some sealant that we happened to have was used, because it was an old tube in our garage it never dried. Keith was notified of all of these things. Before leaving he encouraged us to call with any questions or concerns, so we did. Keith also did the pluming under our sink, which we paid extra for. The plumbing completely fell off a week later which meant a lot of water in our new cabinets. Top fab was notified. Keith did come to take a look at things and said “I don’t know what to say”, he told us he would need to talk to his partner and get back to us. He said he could fix the mismatched corners and sealant. We waited a week and then called the business directly. Shane, the business partner was unaware of the matter. We got a text from Keith saying there is nothing they can do because we were satisfied with the installation on the day it was completed.