Business ProfileforKCB Inc

My car was brought in for a smoke test on 10/13/22 to find an emissions leak, paid $129.60 and was given the diagnosis and estimate. an appointment made for 10/24/22 for the recommended repair cost $254.40. given instructions to drive 50-100 miles before it would pass inspection. at 70 miles my car became very loud and I got an appointment through a cancellation list and brought my car in at 11:00 am on 10/28/22. I was called by the mechanic to tell me the car needed a muffler sleeve, & they would run another smoke test free of charge. They never contacted me again. The only person left was the receptionist whom I know personally who tells me about a gas leak she was previously unaware when she did the work order. There was no gas leak when i dropped my car off. Nor was I informed of a gas leak when i spoke to the mechanic prior to doing the work that day, it was written as though they were going to repair it but didn't have time. When I got within 6 feet of my car not only could you smell gas you could see where it was leaking. I looked under the car and snapped a pic of where the gas leak was & found the hose they repaired was being held on with a twisted zip tie. The same location of the fuel line leak. I left two in person messages for Scott (MGR) to call me & what the issue was. After a week I went in person to speak with Scott he didn't deny my car developed the leak while it was in their possession but said it was my problem because my car was a 2009 and the fuel line leak could be the entire line, you can visually see the precise location of the leak and my car is a 2011, he claims to have called & left a message but couldn't tell me the day or time of day he called. AT&T has record of all incoming & outgoing calls & texts & there are no calls from the business other than the one previously mentioned. Meanwhile the car sits unmoved since 10/28/22 until this is settled.